Internet Sales Associate

Join the ride

**Position**:Internet Sales Associate

**Dealership**:Sherwood Park Volkswagen

**Location**: Sherwood Park, AB

**Classification**:Full Time, Onsite - Immediate Hire

**Sherwood Park Volkswagen** is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

**Your area of focus.**

The Internet Sales Associate is responsible for managing online leads, responding promptly and professionally to customer inquiries, and guiding prospective buyers through the digital sales process. This role requires excellent communication skills, attention to detail, and a strong understanding of digital sales tools and CRM platforms

**What drives your day-to-day?**
- Set appointments for interested customers to visit the dealership
- Follow up with potential buyers using a structured follow-up process
- Maintain accurate and up-to-date notes in the CRM system (e.g., VinSolutions, DealerSocket)
- Communicate vehicle features, availability, pricing, and promotions
- Work closely with the sales team to ensure a seamless handoff from online to in-person experience
- Monitor inventory and ensure vehicle listings are up-to-date on all platforms
- Meet or exceed monthly internet sales and appointment goals
- Provide outstanding customer service throughout the sales journey

**What are the must-haves**
- Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle
- Possession of authorized documentation required to gain employment, in addition to having a current, valid CA-issued Driver’s License and acceptable Driver’s Abstract
- Must submit to and adequately pass a pre-employment background and MVR screen prior to employment
- Open availability to work days, evenings, weekends, and some holidays knowing that employees are required to stay until the customer’s purchase is complete and their satisfaction ensured
- High school diploma or equivalent required, bachelor’s degree preferred
- 3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred
- Ability to meet the physical demands of the position, which includes: standing, sitting, walking, bending, crouching, reaching, lifting, etc.
- Has the competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives while following a daily work plan

**The Perks.**
- Competitive Compensation and Benefits Package
- Employee Vehicle Purchase & Service Plans
- Employee and Family Assistance Programs
- Paid holiday and flex time for full time AutoCanada employees
- Company-wide appreciation events and contests throughout the calendar year
- Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full

**Can you picture yourself here already?**

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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