Experienced Dental Office Receptionist

1 week ago

North York, Canada Lilac Family Dentistry Full time

**Job Summary**

**Only those with prior experience in Dental Administration, please apply.**

**Looking for ONLY an Experienced and Self-Managed Dental Office receptionist**

**This is a position for someone with strong prior experience in dental office administration and exceptional self-management skills. If you’re caring with EXCELLENT customer service ,organized, outgoing and friendly but professional ready to take on a dynamic role, we’d love to have you join our team at Lilac Family Dentistry**

We are an established, owner-operated office that is fully IPAC compliant. We enjoy a diverse patient population as well as office team. As our Dental Office Administrator, you will be the first point of contact for our patients. Your warm and welcoming demeanor will set the tone for their entire visit. You will handle a variety of administrative tasks, ensuring our practice runs smoothly and efficiently. Your responsibilities will include but not limited to:
**Responsibilities**
- Manage the daily schedule, incl. scheduling and confirming appointments, confirming and optimizing the schedule
- Process insurance claims, send pre-determinations, and get insurance breakdowns
- Collect payments at time of treatment (non-assignment office),Maintaining AR
- Encourage patient acceptance of dental treatments by answering questions and creating value for the proposed treatment plan. Follow-up with patients with pending treatment
- Other administrative duties
- You must be available to work until 7pm on some weekdays, NO WEEKENED**Qualifications**
- Minimum of 4-5 years experience as a Dental receptionist
- Knowledge of dental practice processes. Procedures and terminology and workflows (scheduling, financial, and treatment coordination)
- Comfortable with technology and dental practice management software **(knowledge of DENTRIX is a must**, Recall Max experience is an asset)
- Outstanding communications skills (verbal and written), _**proficiency in ENGLISH**_ with a warm and positive attitude
- Must be passionate about building strong patient relationships and contribute to the growth of the practice
- Excellent organizational skills with strong attention to detail and ability to multi-task
- Great problem-solving skills and comfortable taking initiative
- Ability to learn from constructive feedback to ensure continued growth
- Ability to work in a fast-paced environment while maintaining a positive attitude.

Join our team and contribute to providing exceptional dental care while ensuring a welcoming atmosphere for our patients

**MONDAY TO THURSDAY, NO WEEKENED**

**Hours of operation : Monday and Wednesdays 8:30 - 5 pm**

**Tuesdays and Thursdays : 8:30-7 pm**

**Job Types**: Full-time, Permanent

Pay: $25.00-$29.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- No weekends

Application question(s):

- how many years of experience with Dentrix?

**Experience**:

- Dental receptionist: 4 years (required)

Work Location: In person

Application deadline: 2025-06-28
Expected start date: 2025-06-30

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