Partner Specialist

7 days ago

Toronto, Canada CDW Full time

The CDW Partner Specialist position is focused on supporting CDW Account Managers with technical presales questions on a specific assigned vendor partner while conducting proactive activities to increase sales. Partner Specialists will have direct day-to-day contact with CDW Account Managers and engagement with customers. The Partner Specialist role is also responsible for educating Account Managers on the technologies and resources available to them for their assigned vendor partner.

**What you'll do**:

- Responsible for answering presales technical questions relating to their assigned partner or category.
- Responsible for reviewing quotes and orders to minimize RMAs and identify potential add-on opportunities.
- Educating account managers on the products and resources to help them become as self-sufficient as possible in regards to the product and product offerings.
- Identify tools for increasing CDW Account Manager productivity.
- Obtain relevant industry certifications and attend approved outside trainings as required.
- Daily tracking of interactions with Account Managers, trainings and other job-related activities.
- Conduct conference calls and customer presentations as necessary.
- Work with other departments at CDW to further relationships with customers, CDW, Partners, and Account Managers.
- Assist assigned Partners with internal marketing efforts at CDW designed to increase sales.
- Concentrate on certain areas of technology driven by partner focus or company technology objectives.

**What you'll need to succeed**:
**Must-have**
- 3-year college degree or 2 years industry experience in a pre-sales consultation role.
- 2+ years' experience in IT Channel Sales.
- Strong passion and eagerness for learning digital signage and digital displays.
- Pipeline tracking and management.
- Outgoing personality.
- Customer Focus and Service minded.
- Ability to think creatively and come up with proactive ideas that will increase sales.
- Must be able to communicate effectively and in a constructive manner with management, peers and coworkers.
- Proven group presentation skills.
- Motivated and self-starting.
- Strong problem-solving skills.
- Team Player and time management.
- Concentrate on certain areas of technology driven by partner focus or company technology objectives.

***

**Nice-to-have**
- Experience in technology sales around digital displays and digital signage.
- Knowledge of the LG portfolio.
- Experience working in a fast-paced work environment.

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