Sales Associate

Looking for a summer job with a purpose? Do you love thrift and are looking for Temporary Full-Time work?_
- Look no further, the WINS Glenbrook Thrift Store is hiring a Temporary Full-Time Sales Associates We offer flexible hours, training and much more As a charity thrift retailer, we transform gently used items into resources and support for women and their families in Calgary. WINS is dedicated to the repurpose, recycle and upcycle of gently used clothing and household items._
- Reporting to the Store Manager, the Sales Associate is responsible for providing friendly and courteous service to customers, donors and volunteers. This position works in a fast-paced environment that involves driving sales through engagement of customers, suggestive selling, and sharing product knowledge._

**_To be eligible for the Canada Summer Jobs employment opportunity, applicants must be:_**
- _Legally eligible to work in Canada* in accordance with relevant provincial legislation/regulations_
- _Between 15 and 30 years of age at the start of employment, available to start work immediately (in the course of May - June)_

**_
Applicants can start work immediately and must:_**
- _Be available to work full-time (30 hours per week) for 9 consecutive weeks_
- _Have a flexible schedule, be available to work any shift from Sunday to Saturday between 8:30am-8:30pm_

**Overview**:
The Sales Associate will help to advance the organization’s strategic goals by embracing the mission, vision, and values of WINS.

Reporting to the Store Manager, the Sales Associate is responsible for providing friendly and courteous service to customers, donors and volunteers. This position works in a fast-paced environment that involves driving sales through engagement of customers, suggestive selling, and sharing product knowledge.

**Duties and Responsibilities**:

- Foster a positive workplace and team environment through open communication
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers’ needs and provide assistance and information on products
- Welcome customers to the store and answer their queries
- Sort, tag, hang merchandise, arrange, restock sales floor
- Resolve customer complaints to ensure maximum client satisfaction
- Process sales transactions at point of sale (POS) accurately & efficiently
- Receive, sort, & recycle donated goods
- Lift & move all sizes of furniture throughout each shift - 50 lbs individually or 100 lbs as a member of a team
- Promote upcoming sale promotions, events and other WINS initiatives
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- Actively seek out customers in store and “Go the extra mile” to drive sales
- Remain knowledgeable about WINS community impact and the programs offered
- General housekeeping and tidiness of store & rotate inventory on regular basis
- Other duties as assigned

**Requirements**:
**Education**
- Grade 12 Diploma and/or equivalent combination of education and experience

**Experience**
- Previous experience in a retail, customer service environment is an asset

**Personal/ Professional Attributes**:

- A friendly and energetic personality with customer service focus
- Strong communication and interpersonal skills
- Ability to problem solve, multi-task and prioritize daily work
- Ability to perform under pressure and address complaints in a timely manner
- Ability to stand for long periods of time throughout each shift
- Availability to work flexible shifts with weekend availability
- Ability to physically lift 50 lbs individually or 100 lbs as a member of a team
- Eligible to work in Canada
- CSA approved steel-toe boots
- Current WINS employees and International students are not eligible to participate in CSJ employment opportunity._