Manager, Logistics Branch

**About the Role**:
Reporting to the Director of Logistics Operations, this role plays a pivotal part in shaping and executing the strategic direction of the Logistics team at Head Office. The position provides leadership and oversight across Procurement and Customer Experience, while fostering alignment and collaboration with other departments and off-site branch operations. This role is instrumental in driving operational excellence, enhancing performance metrics, and supporting organizational growth through innovative logistics strategies.

**Key Accountabilities**:

- Provide strategic guidance and operational support to the logistics team, including direct oversight of the Procurement Manager and Customer Experience Manager.
- Lead personnel management initiatives including coaching, training, and performance development across the logistics department.
- Act as a liaison with off-site Logistics Branch Managers to share best practices, optimize resource utilization, and identify opportunities for strategic alignment based on regional needs.
- Conduct regular reviews of logistics processes, performance analytics, and existing KPIs.
- Lead the development and implementation of new KPIs aligned with the organization’s growth strategy and operational goals.
- Executing a client-centric strategy, maintaining a deep understanding of client relationships and service requirements to support strategic planning and ensure alignment with customer expectations.
- Direct the execution of Procurement and Customer Experience strategies, ensuring alignment with performance objectives and service standards.
- Support cross-functional teams, including Sales, with transportation and logistics solutions tailored to client and business needs.
- Develop and implement strategies focused on cost reduction and margin enhancement across logistics operations.
- Support the implementation of controls and processes to mitigate fraud risks within the logistics industry.
- Monitor and interpret market trends to inform logistics decisions and support agile, data-driven strategy development.

**Position Requirements**:

- Minimum of 5 years’ experience in 3PL Brokerage.
- Minimum of 5 years’ experience in a managerial capacity including people management
- Comfortable with change management
- Skilled in reporting including data analysis and KPI’s.

**What's In It for You?**:

- Competitive salary
- Career growth opportunity within an industry leading logistics company
- Group Benefits offered - health and dental
- Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match
- Employee engagement events

**Position Competencies**:

- Excellent written and verbal communication skills.
- Exceptional level of organizational skills
- Excellent problem-solving skills
- Experience in leading and managing teams, with direct supervisory experience.
- Strong interpersonal skills with the ability to collaborate effectively with internal and external stakeholders.
- Proactive approach to identifying improvements and developing strategies.
- Strong analytical skills with the ability to provide data-driven recommendations.

**Working Conditions**:

- Office environment

**Company Profile**:
Titanium Transportation Group is a leading North American freight transportation company specializing in tech-forward trucking operations and logistics brokerages services throughout Canada and the United States. Our specialties include truckload, dedicated, and cross-border, along with comprehensive logistics and warehousing solutions for a wide range of industries.

Our focus on customer excellence, safety and innovation set Titanium apart from its peers. We are proud to have earned our place among Canada’s Fastest-Growing Companies, as published by Canadian Business, for over 13 consecutive years, and as one of America’s Fastest-Growing Companies in 2020 by the Financial Times. We are also proud to rank among Today’s Trucking Top 100 Fleets.

As one of only three publicly traded transportation companies in Canada, our team of over 1,300 professionals operate from over 15 strategic locations. We are committed to meeting our clients’ evolving supply chain needs while driving growth and success. Join us at Titanium, where innovation and opportunity pave the way for a bright future in freight transportation and logistics.

HP