Clinical Specialist

1 week ago


Markham, Canada Merit Medical Full time

**Experience with imaging - ultrasound CT, MRI and mammography preferred.**

**SUMMARY OF DUTIES**:
Collaborating with Sales, provide clinical training to Breast Radiology, IR, tech staff, MR ancillary and Physicians.

**ESSENTIAL FUNCTIONS PERFORMED**
- Provides clinical training to various groups such as Sales Representatives, Tech Teams, Merit employees, OR staff Radiology staff, and physicians on all Merit products.
- Answers clinical questions from doctors, technicians, sales representatives,
- Works with Sales Representatives in the field or customers to do evaluations and consultations or obtain complaint information.
- Follows up on previous product evaluations and conversions or complaints that require additional
- Establish relationships and builds confidence among OR staff, physicians, Sales Representatives, and customers.
- May ensure clinical details involving customer complaints are
- May attend meetings to help determine which events/incidents require notification to regulatory
- Liaison between the lab/customers and Sales
- May conduct assessment testing to ascertain the skill level and ability of those individuals being trained, and develop training curriculums and programs to improve knowledge, skill, and
- Conducts ongoing staff training and provide clinical feedback to resolve customer related
- Works in the field to support and train clinicians on the use of Merit products and to troubleshoot product related issues in the field.
- May assist with the roll out of new products, including educating the Sales Representatives on the features and benefits.
- Provides information on new technologies, procedures and changes in the medical device
- May develop product training and procedural
- May develop programs for labs to obtain CEU credits, in conjunction with an independent outside accredit firm.
- Works with the I.A. Department to improve existing products and the development of new products.
- May make presentations at Regional and National meetings regarding new products, procedures, and customer complaint requirements.
- Masters Data points
- Adds Clinical value to all sites
- Comfortable working in virtual environments
- Performs other related duties and tasks as
- French language is an asset

**ESSENTIAL PHYSICAL/ENVIRONMENTAL DEMANDS**:

- Lifting - Not to exceed 50 - local practice may apply.
- Writing
- Sitting
- Standing
- Bending
- Visual acuity
- Color perception

**SUMMARY OF MINIMUM QUALIFICATIONS**
- Education and/or business experience equivalent to a related Bachelor's Degree.
- A minimum of five years of hands-on medical experience.
- Education and clinical experience equivalent to a Registered Nurse or Certified Cardiovascular or Radiology Technician preferred.
- Medical product sales and sales training experience preferred.
- Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities.
- A thorough understanding of training and development techniques.
- Good analytical skills and the ability to understand complex issues.
- Excellent organizational skills and the ability to coordinate large programs.
- Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.

**COMPETENCIES**
- Product training
- Skill assessment testing
- Training curriculum/program development
- Product trouble shooting
- Interpersonal communication skills.

**COMPANY HISTORY**

At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world.



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