Program Manager, Finance Shared Services

Requisition ID: 15679
Department: Finance and Corporate Services Dept.
Service: Financial Strat, Plan & Client Service
Branch: Budgeting, Fin Plng & Client Srv Branch
Employment Type: 1 Full-time Permanent
Work Hours: 35.00 /hours per week
Affiliation: MPE
Salary Information: $110 927,18 - $140 291,06 annually (2024 rates of pay)
Location: 100 Constellation, Nepean
City: Ottawa, ON
Job Category: Finance & Accounting
Application Close: 08/01/2025

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We are committed to an equitable, strategic and inclusive hiring process and support a workforce that reflects the diverse population of Ottawa.

In addition to meeting the requirements of the position, the following are considered assets:

- Member of Indigenous, Black or other racialized community, persons with disabilities, women or other equity-deserving groups
- Experience working with diverse communities and intersecting social identities, such as race, gender identity and expression, sexual orientation, disability, class and religion facing systemic and structural barriers
- Knowledge of community demographics and their needs, systemic challenges and strengths
- Demonstrated understanding of the value of equity, diversity and inclusion in the workplace
- Ability to communicate in a language other than French or English

**JOB SUMMARY**
- The Finance Shared Services (FSS) Branch is responsible and accountable for the delivery of financial transaction processing for all City departments, Boards, Commissions and Agencies. The FSS works with business leaders and managers to support the administration of financial transactions and ensuring that the financial support requirements and financial processing are delivered in a timely and meaningful manner. The Branch provides proactive, strategic and operational support and advice to managers and staff in the following areas; financial controls, compliance, project management, financial systems use and training, payment administration, procurement and payment requisitioning, and client service. Further, the FSS implements and ensures adherence to sound financial controls across the Corporation.
- You are responsible for planning and managing the day-to-day delivery and operations of Finance Shared Services (FSS) Branch’s programs and services.

Programs, services, projects and activities include:

- supporting the development of strategic business partnerships and delivering integrated and operational financial shared services support to client management and staff within the Corporation;
- financial oversight and controls in support of financial compliance, as well as, financial advice and project management support;
- provides financial management information, guidance, reporting and the delivery of finance shared services to support across the Corporation;
- monitoring resources, and program and service delivery procedures so that customer/client interests are well represented through financial processes, and through direct contact with financial services operational functions; and
- works with Service Management teams to provide reports, inputs into policy and best practice reviews, improved client services and accounting procedures/systems; maintains liaisons and exchanging information with internal staff and provides ongoing audit support.
- You are also responsible for managing the unit’s human (including contracted services) and financial resources, and stakeholder and partner relationships.

**EDUCATION AND EXPERIENCE**
- Completion of a 4 year university degree in finance, business administration or other related field
- 5 years of related experience in financial systems management, business process re-engineering or related activities, including a minimum of 4 years in the management of human and financial resources
- Professional accounting designation is desired (C.A., C.G.A., C.M.A.)._

**KNOWLEDGE**
- The City of Ottawa’s organizational, governance and administrative structures
- Legislation, regulations, policies, standards and guidelines relevant to the work
- Industry trends and developments
- Business administration concepts, theories, principles and methodologies
- Corporate policies, guidelines and practices
- The various Collective Agreements in place at the City
- Understanding of the programs/services and operations of other City areas, and the inter-relationships between them and own work area
- MS Office
- Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures

**COMPETENCIES, SKILLS AND ABILITIES**

**Leadership Competencies**
The key competencies that describ