Implementation Specialist

2 weeks ago

Saskatoon, Canada Anchor Managed Solutions Ltd. Full time

A post-secondary degree in Information Technology, Computer Science, or a related field is typically required. A combination of relevant work experience and education may also be considered.
- The following IT industry certifications are an asset and highly preferred: AZ-104, AZ-800 & 801, MS-102, AZ-305, Network+ or equivalent, VMware VCP, Security+, Fortinet NSC 4
- Minimum 2+ years of experience in physical implementation at client sites, spanning various aspects such as cabinets, racks, networking equipment, communication equipment and computer hardware
- Experience building and maintaining support relationships with clients
- SME level experience in following technologies: Windows Server & Desktop Administration (ADDS, GPO, DHCP, DNS, Print Management); Virtualization (VMware ESXi, MS Hyper-V, or similar other hypervisors); Networking (Network Firewall administration, VLANs, VPNs, Routing & Switching. Hands on experience with solutions from HP, Lenovo, Fortinet In-Depth experience with O365 modern workplace Azure, Intune, Azure AD, Azure Cloud, ADFS, Sharepoint
- Microsoft, Fortinet, Azure, Server projects solution implementation
- Excellent communication skills (oral & written) with ability to present information in non-technical language
- Strong time management skills, multitasking skills, and the ability to prioritize tasks with mínimal supervision
- Professional, responsive, and positive work attitude is essential
- Intermediate problem-solving ability
- Strong technical skills to understand and guide the resolution of technical issues
- Familiarity with service management tools
- Understanding of HDI best practices
- Fluent in English written and verbal (native or CLB equivalent of 7 or higher)
- Own vehicle
- Valid driver's licence with a clean driving record

KEY ACCOUNTABILITIES
- Onsite deployment and implementation of technical solutions
- Install and deploy networking equipment, endpoint deployment, and wiring equipment
- Install and configure appropriate software and functions according to specifications
- Assist with managed services onboarding
- Manage incoming and outgoing asset inventory of hardware, software, and peripherals for projects.
- Install computer hardware, software, systems, and peripherals as required for projects.
- Maintain password security, data integrity, and file system security for projects
- Adept at learning new products and services to deliver remarkable results consistently.
- Provide training and support to client teams to facilitate effective use of new systems or services
- Collaborate with all stakeholders to coordinate implementation activities
- Manage project timelines, resources, and budgets to ensure on-time and within-budget delivery
- Available to work after hours and weekends as required, including on-call rotation
- Transport equipment using a personal vehicle between multiple facilities within an assigned service area, as directed by the manager
- Assist team members as needed
- Other duties and projects as assigned by the manager

**Job Types**: Full-time, Permanent

Work Location: In person

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