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Director, Retail Governance Office

2 weeks ago


Toronto, Canada Scotiabank Full time

Requisition ID: 214643

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Director will lead and oversee Governance reporting, process enhancement and Audit Support for Retail and Small Business Credit Risk GRM globally by ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

**Is this role right for you? In this role, you will have the following responsibilities**:
Governance Office:

- Ensure reporting development and production are consistent with Bank's standard end user computer policies. Ensure reporting processes and definitions are adequately documented and periodically reviewed and updated, as required;
- Optimize credit committees and forums with a global and consistent view across Retail and Small Business credit.
- Custodian of the governance retail credit documentation ensures Global polices and process are documented and updated timely.
- Collaborate with enterprise risk and retail data governance and other relevant stakeholders to ensure transparent and efficient communication to internal and external parties.
- Continuously look for ways to improve/upgrade the current analytical data summary tools and reporting and then implement them; Other data and analysis related duties and assignments as required.

Optimization and Continuous Improvement
- Lead the continued improvement and automation efforts for Retail Credit Risk Governance across the different life cycles: originations, account management and collections strategies for all Retail and Small Business portfolios in Canada and International Banking
- Lead in the design, development, implementation, automation and maintenance of credit risk reports using various platforms and systems (e.g. SharePoint, Power BI, Excel, Access, SQL)
- Support IB’s bank strategy acting as an enabler for regionalization and process optimization across different geographies.
- Foster an innovation culture acting as an internet expert for all Artificial intelligence initiatives across Retail.
- Possess a high degree of analytical and technical knowledge and experience, combined with a strong understanding of retail and small business credit risk policies/processes/lifecycle for Canada, and International Banking.

Audit Support
- Leverage audit and regulatory findings to ensure gaps identified and addressed on a timely basis, enhancing the control environment.
- Collaborate with internal auditors, and other relevant stakeholders to ensure transparent communication and cooperation on governance and compliance audit matters
- Prepare regular and ad-hoc reports for executive management and directors, providing insights into the bank's opportunities within audit status

Leadership
- Support staff by ensuring team and work environment supports their development, through effective co-operation, challenging assignments, and cross-training. Identify high potential employees for leadership assignments.
- Develop and maintain strong internal and external partner relationships to positive influence idea sharing, collaboration and efficiency.
- Develop staff by coaching in formal settings one-on-one. Support employee performance through situational coaching of issues impacting the business, sharing knowledge/experience, and by providing challenging work with opportunities for staff to take/share responsibility for the delivery of key initiatives, to achieve business objectives/goals. Identify areas requiring development, provide opportunities to correct including support of attendance at courses specific to the area of focus and monitor progress through-out the year.
- Provide interim progress updates regarding performance and provide solutions to address any issues in coaching sessions and semi-annually at interim performance update sessions.

**Do you have the skills that will enable you to succeed? We’d love to work with you if you have**:

- Graduate degree in finance, business, economics or related field
- 10+ years in Financial Industry
- Fluency in both English and Spanish is strongly preferred.
- Sound knowledge of retail banking and/or risk management practices, with knowledge of the regulatory environment and financial services marketplace
- Project Management experience in the Banking industry delivering solutions focused on continuous improvement. Ability to manage multiple projects/initiatives/reviews at any given time, often with competing priority.
- Ability to develop strong working relationships with many groups across the Bank.
- Strong supervisory skills and ability to develop staff.
- Strong analytical skills and the ability to interpret information/data required to monitor the performance of credit portfolios are essential.
- Technical knowledge and experience of SAS, data repositories and Microsoft Office products, especially Excel is preferred. Experience and knowledge of the various adjudication