Ac Power Field Service Technician

The Service Technician is responsible for the installation, preventive maintenance, scheduled and emergency services on Vertiv (Liebert) Manufactured Uninterruptible Power Supply (UPS) products serviced by Vertiv.

**RESPONSIBILITIES**
- Render technical on-site and phone assistance to customers
- Perform general and preventive maintenance on Uninterruptible Power Supply systems
- Respond to emergency calls at customer’s request
- Strive to provide all customers a 'first time fix' for their equipment
- Provide accurate and timely communication to internal and external customers
- Keep current on Safety Field Change Notices and Service TipsProvide accurate and timely reporting of time cards, expense reports, etc.

**QUALIFICATIONS**
- High school diploma or GED plus 1 year of relevant experience
- Graduate Engineer BSEE with Power Systems Focus and no experience or an Associate Degree from an accredited 2-year technical college in Electrical/Electronics Power, or similar experience and training from the military in a related field.
- Good theoretical understanding of electrical power systems
- Familiarity with electrical / electronic test equipment and fundamentalProficient with Microsoft office including Outlook, Word and Microsoft Excel. Familiarity with electrical / electronic test equipment and fundamentals

**REQUIREMENTS**
- Willing to work flexible hours, weekends, holidays and night work.
- Must be available for out-of-town travel at a minimum of 15-25 weeks per year
- Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test setsPossess a valid driver’s license, and currently have and be able to maintain a good driving record

**PHYSICAL REQUIREMENTS**

While performing duties of the above jobs, the manager is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, talk, hear and smell. Required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have the ability to lift at least 25 pounds.

**STRONG SKILL SETS**:

- Communication skills
- Customer service skills
- Troubleshooting skills
- Safety procedures
- Organizational and planning skills
- Computer skillsMechanical aptitude

**Technical skills**
- Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions
- Elementary fix/repair techniques based on directed supervision
- Capable of completing tasks and return unit to full operating conditions based upon directed supervisionAbility to summarize and report all work related tasks performed

**SAFETY**
- Operate in a safe manner in accordance with published safety guidelines
- Must wear appropriate PPE as per company guidelines and accordance with job duties
- Adhere to work hours policy guidelines - “14 hours rule”
- Report all work related accidents or injuries within 24 hours to the appropriate personnelAttend customer safety orientation visits as required

**ENVIRONMENTAL DEMANDS**
- Working in environments that may have temperature variations and/or unheated areas.
- Exposure to noise levels from machinery and equipment, although not necessitating hearing protection.
- Working in areas with dust, debris.

**TRAVEL**

Travel is required.

**_OUR CORE PRINCIPALS: _**_Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. _

**_OUR STRATEGIC PRIORITIES _**
- _Customer Focus _
- _Operational Excellence _
- _High-Performance Culture _
- _Innovation _
- _Financial Strength _

**_OUR BEHAVIORS _**
- _Own It _
- _Act With Urgency _
- _Foster a Customer-First Mindset _
- _Think Big and Execute _
- _Lead by Example _
- _Drive Continuous Improvement _
- _Learn and Seek Out Development**_Work Authorization _**
- No calls or agencies please. Vertiv will only employ those who are legally authorized to work in Canada. This is not a position for which sponsorship will be provided. Individuals who need sponsorship for work authorization now or in the future, are not eligible for hire._