User Support Technician

1 week ago


Shawnigan Lake, Canada FrontierCFO Full time

Education: College/CEGEP
- Experience: 1 year to less than 2 years
- Computer technology/computer systems technology
- Accounting
- or equivalent experience
**Work setting**:

- Startup company
- Help desk
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
**Computer and technology knowledge**:

- Intranet
- Security software
- Word processing software
- Business diagram software
- SharePoint
- Spreadsheet
- Accounting software
- Cloud
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Fast-paced environment
- Attention to detail
**Own tools/equipment**:

- Internet access
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Team player
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



  • Shawnigan Lake, Canada Shawnigan Lake School Full time

    **POSITION OVERVIEW** Working as a part of the School's maintenance team, the responsibilities of the Maintenance Technician include: - Support a variety of repair and maintenance assignments throughout the Shawnigan campus - Perform regular maintenance, safety checks and repairs to related equipment and systems including but not limited to, HVAC,...


  • Cross Lake, MB, Canada Pimicikamak Communications Corporation Full time

    About UsPimicikamak Communications Corp. (PimComm) is establishing itself as a 100% Indigenously-owned Internet Service Provider to offer residential and commercial high-speed internet throughout underserved regions in Northern Manitoba.Position SummaryThis Helpdesk Support Technician role will be responsible for handling incoming and outgoing calls,...


  • Williams Lake, Canada Cariboo Regional District Full time

    **Library Support Services Technician**: **Full-Time Position - Williams Lake** **SUMMARY**:Reporting directly to the Manager of Library Services, the Library Support Services Technician works in a team environment to provide support services to Cariboo Regional District library branches, with an emphasis on cataloging. Other areas of responsibility include...


  • Shallow Lake, Canada Shouldice Designer Stone Full time

    Shouldice Designer Stone in Shallow Lake, Ontario is a progressive and growing manufacturer. We are looking to fill a current role in the company, requiring an experienced, professional and adaptive **Automation & Controls Technician. **This is a role that offers the opportunity to work directly with a variety of departments (maintenance, production,...


  • Cold Lake, Canada TechInfra Solutions Inc Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - Computer science **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment -...

  • Field Technician

    2 weeks ago


    Niagara-on-the-Lake, Canada Andrew Peller Limited Full time

    **_#BeExtraordinary_** - At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, _**_we inspire teammates to be extraordinary every day._** **_ Who We Are_** - We are one of Canada's largest and oldest wine...


  • Sylvan Lake, Canada CHEEMA SMART SOLUTIONS LTD. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs not covered by employer - Willing to relocate **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs),...


  • Cross Lake, MB, Canada Pimicikamak Communications Corporation Full time

    Position SummaryThe Field Support Technician (Level 2) provides advanced technical support for customer and network-related issues that require expertise beyond Level 1. This role is responsible for diagnosing and resolving more complex problems, responding to system-generated alerts, and delivering on-site support when required. The technician maintains...


  • Kirkland Lake, Canada Blanche River Health Full time

    Summary Blanche River Health Offers: INCENTIVE PACKAGES that include: ü Signing bonus – $7,500 ü Relocation allowance – up to $3000 if relocating from outside of North Eastern Ontario ü Housing allowance – up to $3000 As well as: · EAP program, ‘perks’ program. · A commitment to professional and personal development including an Education...

  • Lab Technician

    2 weeks ago


    Meadow Lake, Canada Meadow Lake Mechanical Pulp Inc. Full time

    As part of the Technical Department, the Laboratory Technician works as part of the team to assist in the Main Pulp Lab. A Laboratory Technician is required to provide laboratory support to the mill. This position is responsible for conducting final quality testing of pulp, performing maintenance on lab equipment and completing calibrations of pulp testing...