Retail Store Manager

1 week ago

Milton, Canada Chudleigh's Apple Farm Full time

Chudleigh’s was born on an apple farm, a place where bliss is never far away. Country life taught us how to work hard, but also how to savor life’s little rewards and take care of the kid in all of us. For three generations, our scrumptious snacks have been inspired by the magic of coming home.

**What you bring to the table**:

- Minimum 2 years of experience as a Retail Manager or comparable role
- Strong verbal and written communication skills
- Excellent leadership skills
- Knowledge and passion for providing exceptional customer service experiences
- Ability to work independently and maintain a positive attitude within a busy environment
- Exceptional problem-solving and conflict resolution skills with the ability to analyze and interpret the needs of customers and offer the appropriate options, solutions, and resolutions
- Flexibility to work evenings, weekends, and public holidays/event days when necessary
**Key Responsibilities**:

- Actively participate in the seasonal opening and closing of the farm,
- Forecast and order all inventory needed
- Develop and maintain SOPs for the retail/pantry department
- Leading and supporting the orientation for retail/pantry operations as well as training of all new employees
- Creating schedules based on business needs
- Prioritizes customer service above all else to achieve the highest standards of customer satisfaction and positive reviews
- Visual merchandising of products
- Weekly cycle inventory counts, reconciles entries with inventory on hand, controls and records any waste
- Other duties as assigned

**Job Types**: Full-time, Fixed term contract, Seasonal

Schedule:

- Day shift
- Monday to Friday
- Weekend availability
**Experience**:

- Retail management: 3 years (preferred)

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