Merchandising

3 days ago

Ottawa, Canada Ottawa Sports and Entertainment Group Full time

The Merchandise staff will work in the Lansdowne Sports store, games and events at TD Place and Lansdowne to ensure each fan and guest has an exceptional experience

**_ What you’ll do:_**
- Welcoming guests in a polite and friendly manner;
- Assist guests with entering TD Place;
- Fulfill online orders;
- Support customer in locating merchandise;
- Product knowledge pertaining to all event merchandise;
- Maintain merchandise kiosk/store/warehouse in presentable fashion;
- Enforcing event rules and relevant health and safety regulations.

**_ What’s needed:_**
- Professional and neat presentation;
- The ability to provide excellent customer service;
- Excellent interpersonal and communication skills;
- Highly organized and attentive to detail;
- The ability to lift 40 pounds;
- The ability to manage crowds and remain calm in stressful situations;
- The ability to stand for extended periods;
- Willingness to work on weekends and public holidays;
- POS experience is an asset;
- Bilingualism is considered an asset;
- Ability to work varied schedules including week days, evenings, and weekends.

**What’s in it for you?**

Located at Lansdowne Park, the TD Place is part of the Ottawa Sports and Entertainment Group (OSEG) of companies and is the largest and most varied sports and entertainment complex in the city. We operate the Ottawa REDBLACKs and Ottawa 67’s, and host live entertainment events and other professional sports tenants including the Ottawa Blackjacks, Atlético Ottawa, the Ottawa Charge and the Ottawa Rapid. OSEG and its related Foundation were founded on the vision of its partners - a vision to create year-round world-class guest experiences and give back to the Ottawa community.

Please note this role will require interacting with the public, including in crowded spaces. TD Place, as one of Canada's Safest Employers, is committed to providing a safe and enjoyable experience for all employees and guests. We encourage all of our employees to receive a full dose of available COVID-19 vaccinations and may require full vaccination in support of future health authority recommendations.

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