Live-in Superintendents

_**Q Residential**_**is looking for a dynamic team of two to join us as on-site live-in Resident Managers/Superintendents.**If you or your partner have strong maintenance or administrative skills, a background in tenant or client relationships, and a desire to learn in a fast paced exciting work environment - we want you _**Please submit your partner’s resume when applying.**_

**Who We Are**

Q Residential is a growing apartment management company, focused on matching unique client needs and lifestyles, with well-appointed, secure and superbly maintained residences, in quality locations. Our vision is to continue our growth by ensuring our tenants and employees receive professional and courteous service.

**Reasons to Join Our Team**
- Competitive salaries and Employer paid benefits.
- Recognition awards, bonuses, and events.
- Ongoing training and career advancement opportunities.
- Apartment benefit

**Resident Manager/Superintendent**

We are seeking full-time Resident Managers/Superintendents to live on-site and work at our residential building in St. Catharines, Ontario. Come join our team We invite teams of two to apply. Examples of partnerships that have joined us include:

- Married couples
- Long-term couples
- Best friends
- Siblings/cousins

**Job Duties & Responsibilities**
- Ensure that the building and grounds are safe, clean, and presentable.
- Respond to tenant questions, concerns, emergencies, and complaints in a timely manner.
- Build positive tenant relations and communications.
- Assist the Cleaner with thoroughly cleaning lobbies, vestibules, laundry room, elevators, garbage chute and compactor rooms, washroom, hallways & stairwells, including mopping and vacuuming of all floors.
- Rent vacant units and collect rents.
- Assist the Resident Manager with the move in and move out of tenants.
- Monitor building activities.
- Assist the Resident Manager with performing administrative tasks such as data entry, logging, etc.
- Assist the Resident Manager with performing basic building repairs in electrical, plumbing and mechanical systems.
- Assist the Resident Manager with performing seasonal work as required such as gardening, snow removal (shoveling and salting).
- Understand and comply with health and safety practices, work instructions and procedures, as established through the Q Residential Corporate Compliance Policy.

**Work Environment**
- Must be able to deal effectively with unruly or unhappy tenants.
- Time will be spent walking throughout the property, including up and down stairs.
- Must be willing to work nights and weekends, and respond to after-hour emergencies.

**Qualifications**
- Maintenance skills
- Customer Service skills
- Ability to multi-task and work as part of a team.
- Strong follow up skills and able to deal with tact, diplomacy, and confidentiality.
- Yardi experience is an asset.

**Salary**

Salary is dependent on experience. Previous experience is required, but we are open to individuals with transferable skills such as cleaning, maintenance experience (plumbing/electrical), and administration.

**Salary Information**

Salary is dependent on experience. Previous experience is required, but we are open to individuals with transferable skills such as cleaning, maintenance experience (plumbing/electrical), and administration.

**Compensation & Perks**
- Competitive salary plus covered living expenses (rent, utilities, and more).
- Total package designed to maximize your earnings while minimizing your cost of living.
- Ideal for individuals/couples who want financial stability and a live-in lifestyle.
- Additional perks include professional development, and a supportive work environment.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: From $50,000.00 per year

Application question(s):

- Are you willing to take a criminal background check which include: Social media search, global watchlist search, and employment verifications?

**Experience**:

- property management: 1 year (preferred)

Work Location: In person