Applied Research Scientist

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

**Job Description** What you get to do in this role**:

- Work on the back-end / AI facets of complex solutions, with particular emphasis on Automatic Language Processing (NLP).
- Participate in the architecture, development, testing, deployment, operation, maintenance and improvement of tools, libraries, frameworks, platform and full stack software solutions.
- Contribute to the design, implementation and operation of user-friendly and scalable APIs and microservices around AI technologies.
- Participate in the evaluation and selection of an appropriate technological platform, frameworks and deployment architecture for each problem to be solved.
- Adopt and promote continuous delivery, AI and UX foremost, iterative development (YAGNI) and other best practices and principles in SaaS.
- Solve large and complex software problems by providing innovative solutions that help the pharmaceutical industry benefit from software solutions and AI.
- Collaborate in the development of B2B products that will transform the way large companies operate by supporting them, one step at a time, towards the adoption of cutting-edge technologies.

**Qualifications** To be successful in this role you have**:

- At least 5 years of experience working on AI projects involving automatic language processing technologies.
- Open-mindedness and a desire to learn and use the best languages and technologies to solve a given problem.
- Concrete and effective approach.
- Experience and mastery of scientific programming and relevant libraries in your field: Theano, TensorFlow, NumPy, R, etc.
- Experience with Python.
- Experience in developing automated tests; work experience in a context of continuous integration.
- Experience in continuous delivery of large scale microservices based cloud solutions in a DevOps culture.
- Experience with Docker, Kubernetes and other containerized systems, as well as associated automation tools, is considered an asset.
- Experience with version management tools like Git is considered an asset.

JV20

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

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**Work personas**

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

**Required in Office**

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

**Flexible**

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

**Remote**

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.