Wedding Supervisor

**Position Summary**:To lead and supervise the banquet team in the set up and service of contracted events related to food and beverage in a manner consistent with a 4-diamond establishment.

**Duties and Responsibilities**:

- ** Providing personalized and exceptional guest service at every given opportunity.**:

- ** Meeting established up-selling and sales goals.**:

- To lead in the set up function space as required both in house and off-site.
- To lead in the service function according to established Standard Operating Procedures.
- To manage the service of each function as the lead hand.
- Tear down at functions end; ensure all equipment is returned to its proper place.
- To ensure all cutleries are polished.
- To ensure supply and equipment areas are clean and organized.
- To ensure area and function rooms are properly cleaned after group leaves and set for show.
- To work closely with the Conference Services Manager and/or Special Events Manager to ensure details are executed for each event.
- Prepare final billing for events including required back-up charges such as control sheets for beverage inventory.
- Having a thorough knowledge of Lais Hotel Properties’ products and services.
- Suggesting additional product and services meeting our Guests’ specific preferences.
- Assessing Guests’ individual needs to meet standards for additional products and services.
- Actively seeking ways to meet Guests’ product or service needs.
- All other duties as assigned.

**Professional Requirements**:

- Ability to pay close attention to detail.
- At least 1 - 2 years serving experience in a lead or supervisory capacity.
- Excellent communication and interpersonal skills.
- Smart Serve Certification is required.
- Knowledge of Maestro an asset.
- Previous up-selling and/or sales experience is considered an asset.
- While we welcome all applicants, only those selected for an interview will be contacted._