Manager, Strategy and Governance

2 weeks ago


Toronto, Canada Manulife Full time

**_We are a _**_leading financial services provider committed to making decisions easier and lives better for our customers and _**_colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. _**_To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. _**

**Working Arrangement**

Hybrid

The Manager, Strategy and Governance - Global Information Risk Management (IRM) is a broadly scoped and highly leveraged role, requiring leadership, strategic and risk assurance mindset combined with strong communication, collaboration, organization, and execution skills.

Reporting to the Director, Strategy and Governance, the incumbent will be responsible for enhanced governance, execution oversight, planning, reporting, communication, performance management, resource management, and ensuring an overall health across activities within Information Risk Management Control Assurance Testing function (iCAT).

**Responsibilities**:

- Support creation of high impact plans, maintains execution assurance, formulates plans, sets goals and targets, and reports to management on findings with the right solution and attitude to inspire risk professionals in our teams.
- Create executive communication, messaging, and marketing materials to promote the value proposition of the iCAT function.
- Develop calendar views and roadmaps of all activities that would impact the execution of iCAT, this shall form clear critical path milestones and enterprise/segment level governance to ensure enhanced execution.
- Collect, produce, gather, and report metrics and status as assigned on behalf of IRM. This includes on-going KRI/KPI reporting, operational metrics, executive briefings, and reports
- Track and provide regular reporting and metrics for the divisional components of global information risk initiatives.
- Support the Director in all strategic mandates such as running internal update meetings, standards and process improvements, change control, communication, interaction models enhancements, tools creation and sourcing, employee engagements and ensuring delivery of engagements on time, on budget, within the desired scope and quality.
- Collaborate with other IRM teams and professionals including the iCAT engagement leads, 2nd line practice areas, IRM segment leads, iCAT Leadership, 1st line partners and other stakeholders.
- Contribute and shape divisional and global IRM projects and initiatives. Ensure division-specific requirements and needs are accommodated whenever possible and practical in initiatives, projects, and services.
- Manage day to day initiatives tasks, drive execution, formulate and communicate RAIDs, enable process improvements, standardization, and automation in line with good practice and improved efficiency.
- Provide oversight and training to staff as required and develop best PMO practices.
- Participate in workshop and planning sessions; enabling long-term strategies that will mature information risk management in a sense to help practices keep pace with both internal drivers (company strategy and goals) and external drivers (technology, regulations, threats, and vulnerabilities).
- Advocate for a strong information risk culture.
- Stay abreast with evolving information and technology risks, new regulations, laws and requirements for information risk, information security, cybersecurity, information protection and privacy across jurisdictions and overseeing company compliance with as required.
- Work with information risk teams globally to ensure compliance with Global Information Risk Management processes, procedures, policies, standards, templates, and guidelines.
- Work with the management to ensure their informed consent and understanding of risk treatments and acceptances through proper governance reporting and escalation process.
- Maintain and foster enduring relationships with internal customers and peers,
- Work with Internal Audit Services and outside consultants to perform independent assessments and perform sample controls testing.

**Job Requirements)**:

- Minimum 5 years of progressive leadership in the areas/combination of Risk Advisory / Consulting, Program Management, Project Management, Execution Oversight, Risk Management, Governance, Assurance and Control Testing, Information Security, Business Resiliency, and Technology Risk.
- High proficiency level in Microsoft office tools such as power point, excel etc.
- Knowledge of PowerBI and reporting dashboard would be an asset
- Proven experience in managing change and implementing multiple parallel projects
- Previous audit or 2nd line oversight and assurance experience would be an asset
- Previous risk advisory or consulting experience is preferred.
- Strong understanding of related best practi



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