Coding Application Specialist, Coding Services

Article Flag: Mandatory Vaccination Please Note

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Summary: In accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, the person promotes a safe, respectful, and civil working environment for patients, residents, families, visitors and staff.

For National Ambulatory Care Reporting System (NACRS)

Acts as a liaison with Coding Coordinators, HIM Managers, Ministry of Health (MOH) and other internal/external stakeholders regarding standards and procedures and serves as the primary contact with CIHI with respect to the implementation of new or revised coding standards and updates.

Qualifications / Skills and Education: Education, Training, and Experience

Graduation from an accredited Health Information Management Diploma or Bachelor Program.

Four (4) years’ recent, related experience as a Health Record Administrator in a multi-service facility, including a minimum one year of experience in data analysis, database management and coding, or an equivalent combination of education, training and experience. Canadian Health Information Management Association (CHIMA) Certified. Education in computer science/programming and project management would be an asset.

Travel between HIM sites requires access to a vehicle and a valid BC Driver’s License.

Skills and Abilities

• Demonstrated ability to code in ICD-10-CA/CCI and abstract in the CIHI Discharge Abstract database, NACRS, PDR and other databases.
• Demonstrated knowledge of Case Mix Groups (CMGs), Comprehensive Ambulatory Classification System (CACS), Resource Intensity Weight (RIW) and Expected Length of Stay (ELOS).
• Ability to understand computer terminology, which allows communicating and interacting effectively with project team, vendors and other system stakeholders.
• Demonstrated ability to lead, mentor and teach staff.
• Demonstrated ability to develop learning materials and tools.
• Ability to organize and prioritize workload.
• Ability to problem-solve.
• Ability to communicate effectively both verbally and in writing.
• Ability to work to deadlines under pressure, with mínimal supervision and frequent interruptions.
• Ability to deal effectively with others, demonstrate leadership and maintain cooperative working relationships.
• Knowledge of and ability to operate related computer programs and equipment.
• Physical ability to perform the duties of the position.

• Is responsible for setup user access for Coding Applications, Database, SharePoint and network; completes Access Auditing as per requirement; works closely with Information Systems (IS) to facilitate and troubleshoot user profile and access relate issues.

• Determines and documents all system issues requiring escalation. Participates in communication of issues related to system functionality.

• Is responsible to develop and enhance batch interfaces; working closely with HIM Business Optimization team on data extraction and validation from source systems.

• Liaises and meets with with other information systems coordinators/specialists in the Lower Mainland (e.g., PDR, CNN) and other Health Authorities to exchange information and expertise on current and future implementations.

• Develops implements and maintains policies, procedures and manuals for the assigned systems as required.

• Serves as the primary business contact with CIHI and MOH with respect to the implementation of new programs or system updates/changes for the Discharge Abstract Database (DAD) and the NACRS.

• Writes custom reports and edits routine reports as required. Creates and maintains scripts used by Robotic Process Automation (RPA) to perform routine or ad-hoc Coding edits.

• Maintains the LM HIM Coding Intranet website and/or SharePoint Sites for assigned areas to include design, build, maintenance, user access set up and auditing.

• Provides input regarding capital and operating budget within assigned area(s).

• Leads and participates on committees as required.

• Performs other related duties as required.