Veterinary Receptionist

Join the Bracebridge Animal Hospital Team
Are you passionate about animal care? Do you enjoy working in a compassionate, collaborative environment? Bracebridge Animal Hospital, located in the picturesque town of Bracebridge, Ontario, is looking for a full-time Veterinary Receptionist to join our AAHA-accredited hospital. Surrounded by beautiful forests and lakes, we are committed to providing top-quality care for dogs, cats, exotics, and small mammals using advanced medical technology.
Why Join Us?
At Bracebridge Animal Hospital, we prioritize a positive and supportive team atmosphere where we work together to offer exceptional care. Our focus is on creating lasting relationships with our clients and their pets, ensuring a great experience every time they visit. If you're friendly, dependable, and passionate about animal welfare, we'd love to have you on board
**Key Responsibilities**:

- Client Interaction: Provide outstanding service by creating a welcoming and friendly environment for clients and pets.
- Communication: Answer calls, greet clients, and assist with medical inquiries, appointments, and service requests.
- Administrative Support: Handle pet admissions, discharges, invoicing, and prescriptions with attention to detail.
- Data Management: Maintain accurate client records and service data in our software system.
- Clinic Organization: Assist with maintaining clean and well-stocked clinic areas, including the pharmacy and treatment spaces.
- Pet Care Assistance: Help with medication administration, pet restraint, and proper identification.
- General Cleaning: Perform cleaning and maintenance duties, including sterilizing surgical equipment and ensuring clean cages.

**Skills & Experience**:

- At least 1 year of experience working in a veterinary clinic.
- Strong communication skills with a focus on customer service.
- Ability to handle stressful situations with professionalism and compassion.
- Proficiency with POS software (AVImark preferred), Microsoft Word, and Excel.
- Ability to lift up to 30 lbs and stand or walk for extended periods.
- Team-oriented with strong collaboration skills.

**Employment Benefits**:

- Competitive wages.
- Health benefits and RRSP matching.
- Annual clothing and Continuing Education allowance.
- Discounts on products, treatments, and services for your pets.