Service Associate, Commercial Lines

2 weeks ago

Ottawa, Canada Smith Petrie Carr & Scott Insurance Brokers Ltd. Full time

**Service Associate, Commercial Lines**

Your attention to detail and customer service focus are the keys to success in the role of Service Associate, Commercial Lines. This role is responsible for providing support to the commercial lines teams by processing policy documents, invoicing premiums, preparing cover letters, producing pink cards and certificates of insurance, schedules, claims reporting and maintaining file documentation.

**LOCATION AND STATUS**
- Ottawa, Ontario
- Full-time, permanent
- Paid vacation, flex days, and competitive benefits

**QUALIFICATIONS**
- 2+ years of administrative experience with preference for related experience in the insurance industry
- Post-secondary certificate, diploma, degree is an asset
- RIBO license, or working towards, considered an asset
- CIP or CAIB designation, or working towards is considered an asset

**VALUES & COMPETENCIES**
- High degree of professionalism and integrity
- Committed to excellence in customer service and builds strong relationships
- Skilled user of the Microsoft Office Suite of products
- Experience with insurance document management software is an asset
- Demonstrated accountability and reliability in the quality and timeliness of work
- Flexible and adaptable with proven problem-solving skills
- Works well within a team and independently and able to adjust to tight and changing deadlines
- Critical thinker with strong attention to details
- Smith Petrie Carr & Scott Insurance Brokers is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply._

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (preferred)

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