Project Coordinator, Information Security

Build something new with a world-class team.

At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?

The Information Security Governance, Risk, & Compliance Project Coordinator will play a key role as part of a group of Information Security Compliance professionals responsible for project management related to the Genesys Information Security, Governance, Risk, & Compliance projects related to a variety of initiatives related to the creation of a Best In Class Governance, Risk, and Compliance program. The InfoSec GRC project coordinator will provide excellent and deep project management insights across delivery and maintain comprehensive knowledge of industry standards, methodologies, processes, and best practices.

The Project Coordinator will report to the Director, of Information Security Governance, Risk & Compliance and participate as a key member of the Information Security & Compliance Team.

**Responsibilities**:
- Develop project plans including work breakdown structures, project milestones, critical path analyses, risk assessment and management plans, cost/benefit analyses, staffing plans, project timelines, and project budgets- Set deadlines, assign responsibilities, and monitor and summarize the progress of projects- Utilize project management methodology to lead team deliverable development- Identify, document, and escalate identified risks and issues through program and IT Management- Prepare project status reports for upper management- The team is looking for an experienced, implementation-focused, self-motivated Project Manager to encourage key technology projects to completion- Projects in scope for the organization will involve industry-leading products and technologies in Information Security and will have technical project teams, company-wide stakeholders, and project budgets- Lead project initiatives to implement technical and security projects to specification, on time, and within budget- Liaise with the company's central PMO office- This role has a central and key role in working with IT, Information Security, Internal Audit, Business Stakeholders, and Regulatory Bodies to ensure the company information security projects assigned are risk 'managed for 'regulatory compliance and in compliance to company standards and policies- Individual will provide a variety of basic Information Security administration services working with GRC, request management ticketing systems, problem management tools- Additional tasks could include executing and producing customer and information security reports to share with the team and management- Practice Agile methodologies and promote/encourage automation across all initiatives to facilitate a higher level of work quality and act as a model for others to emulate.- Facilitate business outcomes and value-based prioritization that help define, measure, and govern the InfoSec GRC value streams, value delivery, financial benefits, risks, and impact assessments

Qualifications:
- 2+ years of Project Management experience specific to IT or Information Security initiatives- BA/BS in related degree or equivalent experience- Ability to function effectively within cross-functional and interdisciplinary teams to achieve tactical and strategic goals. This is a highly responsible position that requires both quantitative and interpersonal skills.- Excellent communication, organizational, interpersonal, and presentation skills.- Demonstrated ability to serve as an effective Project Manager for a large Information Security group and ability to understand security-related concepts and communicate to a broad range of technical and non-technical management and staff.- Proficiency in working with recognized IT Security-related standards and technologies.- High level of personal integrity, and the ability to professionally handle confidential matters and exude the appropriate level of judgment and maturity.- PMP, ITIL, CSM desired

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About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit


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Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants