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Credit Support/administration 12 Month Term
2 weeks ago
Company Description
With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.
At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.
We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.
**Job Description**:
Reporting to the Regional Credit Manager, the Office Administrator/Credit Support is responsible for handling customer calls, setting up new accounts in our systems, sourcing credit reports, maintain both electronic and manual filing systems, receive daily mail, releasing orders on credit hold, process daily deposits.
To experience success in the position, the Credit Support/Admin:
- Well organized
- Self Starter
- Microsoft Office - Outlook, Excel, Word
**Job Duties and Responsibilities**
- Processing incoming mail
- Setting up new approved accounts (from the approved folder), transfer accounts, cash sales, notify other depts as necessary
- Scanning/moving new accounts and other documents to the electronic folder
- Deposit prep, cheque scanning
- POS payments, processing and daily deposit
- Answering phones
- Process, file and follow up monthly credit dept expenses
- Pull credit reports as required
- Greet customers and take payments (cheque and POS)
- Manage inventory for office supplies
- Special projects as directed by Regional Credit Manager
- Perform other tasks as requested by the Regional Credit Manager
**Qualifications**:
**Skills and Qualifications**
- A minimum of 3 years office experience
- Work comfortably within a small team
- Proficient in the use of the Microsoft Office, Word and Outlook
- Possess excellent interpersonal skills and communication skills
- Enthusiastic, highly organized, customer focused
- Able to handle multiple tasks and prioritize work
- Ability to learn and operate the applicable software system used to process orders
**Preferred Skills**
- Previous experience with or knowledge of plumbing and building products
- Knowledge of the construction industry
- Experience using M3
Additional Information
**Why Join Our Team?**
EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way