Warehouse Team Leader

QRC Logistics is a proudly owned family transportation business based out of the Greater Toronto Area that started out as a small courier company doing rush pickups and deliveries using cars and vans all around the GTA. As our customer’s requirements evolved, so did the company. Since then, QRC has grown and expanded across Ontario.

At QRC Logistics, we pride ourselves on provided the following services at the best customer satisfaction:

- Cartage division with 5-ton trucks all with tailgates to handle LTL
- Trailer division to handle FL freight
- Overnight division for less time sensitive deliveries
- Rush division for time critical deliveries
- Warehouse storage and full pick and pack operation
- Network of terminals across the country in every major center
- QRC specializes in Retail deliveries

You can rely on us to be a one stop shop for all your logístical needs. We offer the unique opportunity to have online web access for all customers to view and track inventory in real time by using state of the art software systems for both warehousing and transportation management.

Being innovative, flexible, accountable and responsive are all core values each team member embraces at QRC Logistics. We are always looking to add out of the box, creative thinkers to join our ever-growing company.
- **We are looking for strong, reliable and creative leaders who want to be a part of decision making and growth. If you're looking for a company where you can progress, look no further**_

**Job Title**: Warehouse Team Lead

**Reports to**: Retail Operations Manager

**Job Type: Full Time - Midnight Shift**
- **Job Duties**:_
- Dock staging, shipping & receiving
- Load planning, dispatching & driver communication
- Inbound and outbound scheduling
- Ships, receives, loads, unloads, moves, stacks and stages products and materials using a fork lift, clamp truck, electric or manual pallet jack, or other power equipment
- Provide front line leadership over all transportation operations processes
- Operating the equipment in a safe and efficient manner following defined work methods and procedures
- All retail delivery functions which includes software, load planning, agent shipping & communication
- Assist in administrative/clerical requirements such as data entry, running reports, labour planning, etc.
- Communicating professionally & efficiently with customers
- Maintain frequent interdepartmental communication to ensure on-time delivery requirements are met
- Responsible for reporting and controlling OS&D functions
- Assists in maintaining the security of the warehouse by conducting operations in a manner which promotes security of customer's products
- Participate and encourage Health and Safety initiatives to promote employee safety
- Train new hires and temporary labour
- Delegate tasks to warehouse employees
- Act as a liaison between your manager and front-line employees
- Assist management where needed or as requested
- **Job Specifications (Knowledge, skills and abilities)**:_
- Forklift certification from an accredited source - OP, Reach, CB, and Dock Stocker,
- Planning and organizational skills
- Proficiency in MS Word, Excel, basic computer functions and WMS/TMS
- Motivated person who is willing to learn from training and inhouse programs
- Ability to adjust to changing, fast paced, high demand environment
- Flexibility with working hours
- Ability to multitask in a stressful environment
- Transportation experience an asset
- Experience with complex environments
- Other duties/responsibilities as assigned by management

**Competencies**:

- Basic understanding of Warehouse Management Systems and Transportation Management Systems
- Must be forklift certified from an accredited source or have 2 years experience operating a dock stocker, counter balance and walkie
- Strong computer skills including Office Suite and Excel
- Strong verbal and written communication skills
- Sound judgment and good decision making and problem solving skills particularly under pressure
- Creative and innovative
- Strong leadership skills
- Basic experience with managing performance
- Strategic thinker
- Client/Customer focused is critical
- Strong Attention to Detail
- Experience in warehousing and transportation
- Bilingual (written and verbal knowledge of French language) considered an asset

**Work Conditions**
- Flexible hours, including nights, weekends, and holidays may be required
- Daily interaction with employees, management, and customers
- Daily operation of desktop computer and peripherals
- Warehouse environment (temperature fluctuations, noise level, and multitasking)
- Ability to lift up to 50lbs and standing for long periods of time
- **Standards of performance**:_
- Demonstrates value and respect for all employees, managers and customers
- Performs effectively as a team player
- High energy and enthusiasm
- Understand and support the company’s Mission, Vision and Values
- Safety oriented and minded at all times