Learning and Development Specialist

**Primary Locations**:Toronto, Ontario**:
**Attendance**:Hybrid**:
**Employee Status**:Regular**:
**Schedule**:Full-time**:
Your role
- Design and develop training curriculum for new and existing products and services including; video content, course material, user guides, FAQs and webinar sessions.
- Drive digital adoption of NBIN products for clients and employees by being a champion for learning and development.
- Present / facilitate information using a variety of instructional techniques or formats, such as; role playing, webinar/webex/MS Teams, simulations, group discussions, video or lectures.
- Design and create digital content for self-serve training solutions including; video production and WalkMe.
- Facilitate training programs for employees and clients both on NBIN premise as well as in client’s offices. Some travel within Canada is required.
- Lead or participate in change management processes including; planning, stakeholder management, execution and evaluation of training.
- Attend meetings or working sessions with product managers, vendors and/or client relationship managers to obtain information for use in training programs and to understand requirements for delivering effective training programs.

The Learning and Development Specialist reports to the Manager of Training. This team works within National Bank Independent Network to support our independent Wealth Management clients in adopting our technology and develop our internal employees.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer hybrid work (remote and in the office), work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it’s important to you

Competencies required
- Experience developing training strategies to support change management involving multiple stakeholders.
- Strong project management skills and ability to manage multiple projects.
- Expertise in utilizing innovative learning technologies (micro learning, digital adoption platforms, video and gamification)
- Understanding of adult learning principles.
- Superior facilitation skills when running training sessions.

Preferred competencies
- Knowledge of the Wealth Management industry.
- French is an asset.
- Certificate in adult learning principles.

**Your benefits**:
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**:
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.

**Ready to live your ambitions?