Sales Associate

1 week ago

Penticton, Canada Arrow Lifestyles Full time

**Job description**

**About US**:
Arrow Lifestyle is a new company in Penticton, BC located in the Cherry Lane Mall. We sell popular and high-quality brands at reasonable prices and strive on offering our customers with the good service they deserve.

**What does a Sales Associate do?**

As the public face of the company the Sales Associate is responsible for dealing with any and all customer questions about the products and services the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

**Sales Associate Responsibilities**:
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

Operating cash registers, managing financial transactions, and balancing drawers.

Achieving established goals.

Directing customers to merchandise within the store.

Increasing in-store sales.

Superior product knowledge.

Maintaining an orderly appearance throughout the sales floor.

Introducing promotions and opportunities to customers.

Cross-selling products to increase purchase amounts.

**Sales Associate Requirements**:
An Associate’s degree or high school diploma.

Retail sales experience.

A professional appearance.

Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

The ability to read, write, and perform basic math.

The ability to stand and walk for extended periods of time.

**Job Type**: Part-time

**Salary**: $16.75-$18 per hour

**Job Types**: Full-time, Part-time

Part-time hours: 15-25 per week

Full time hours: 30-40 hours per week

**Salary**: $16.75-$18.00 per hour

**Benefits**:

- On-site parking
- Store discount

Day range:

- Monday to Friday
- Weekend availability

Shift:

- Afternoon shift
- Day shift

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

**Salary**: $16.75-$18.00 per hour

**Benefits**:

- Store discount

Day range:

- Holidays
- Monday to Friday
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Morning shift

Work setting:

- Apparel store

Ability to commute/relocate:

- Penticton, BC V2A 6V1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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