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Position Summary
The Product Operations department is looking for a Project Manager.
Our Electronic Medical Record (EMR) software Accuro®EMR has the largest adoption in Canada and serves thousands of providers and millions of patients. Our patient platform Medeo leverages that market penetration and connects patients to their healthcare providers. Our other supporting products round out a robust offering, connecting healthcare providers to their patients, their data and each other. As we continue to build up new and exciting interactions between our products and other healthcare organizations in the industry, we are looking for a passionate leader who is motivated to be an integral driver of innovation in healthcare technologies in Canada.
Aiding innovative new products to launch, supporting existing in market products with major new features being deployed, and supporting an established active EMR market space, an evolving active consumer market space, a growing partnership stream and much more means that there are always varying and interesting projects to manage. On-boarding new partners to our platform, managing customer integrations, release management (internal readiness and market roll out), large scale product deployments, government conformance, and Privacy and Security Assessments are but a few examples of the types of projects which initiate on a regular basis.
Competencies Critical for Success
- Technical project management expertise
- Excellent interpersonal and conflict resolution skills
- Strong written communication abilities and attention to detail
- A passion for learning and teamwork
Primary Responsibilities
- Define the scope of a project in collaboration with project stakeholders
- Create detailed project plans which identify and sequence the activities needed to successfully complete the project
- Develop schedules for project completion
- Document the objectives and measures upon which the project will be evaluated
- Monitor the progress of the project and make adjustments as necessary to ensure successful completion of the project
- Establish communication schedules to update stakeholders including appropriate staff in the organization
- Write reports on the project for management and stakeholders
- Evaluate the outcomes of the project as established during the planning phase
- Coordinate with other Project Managers and internal and external stakeholders
- Manage risk associated with project activities
- Create and maintain project documentation including but not limited to meeting minutes, decision logs, change logs, and project charters and plans.
- Conduct project retrospectives, document lessons learned and recommend process improvements
- Ensure compliance with all relevant regulations for the project/initiative
- Cultivate positive relationships with all stakeholders
- Collaborate with the PMO team to ensure consistency in project management practice
Additional Duties and Expectations
- Promote QHR’s “Blue Culture” framework to foster a collaborative, positive and efficient workplace
- Contribute to the organization’s positive image both internally and externally
- Perform other duties consistent with the position, as reasonably directed by your manager
Qualifications, Education and Experience Requirements
- 4+ years of Project Management experience
- Project Management Certification (e.g. PMP, AgilePM)
- Demonstrated success in project delivery across multiple teams
- Degree or diploma in business, computer science, engineering or related field of study
- Experience with Agile Scrum or Kanban software delivery methods an asset
- Clinical healthcare experience and/or experience with Accuro an asset
Compensation and Logistics
- Base salary, variable bonus established at the corporate level, competitive benefits package
- Full time, permanent
- Minimal travel required (estimated 0-2 trips per year local or cross Canada)
- Some non-standard hours of work may be required for this position
