Technical Training Specialist

**Position Summary**:
**TECHNICAL TRAINING SPECIALIST**

**Job ID: 6066**

**REGULAR/FULL-TIME**

**Location: BURNABY, BC**
- ** Join one of BC’s Top Employers**:

- ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance**

**BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.**

**THE ORGANIZATION**

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. _Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people._

**Our mission** is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

- In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
- Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
- Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
- Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program).
- An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
- Participation in community and charitable events.

**Please note: Eligibility for benefits offered is based on employment status**

**TECHNICAL TRAINING SPECIALIST**

($77,381.86 - $89,848.11 Annually)

***

Reporting to the Manager, Program and Business Operations, the Technical Training Specialist is responsible for assessing IT training requirements for the organization and non-profit partners. He/she/they develops course curriculum and training materials and delivers all methods of technical training. The position also works closely with IT project teams to define and deliver training requirements, to facilitate delivery of new and updated systems.

**CANDIDATE PROFILE**

**EDUCATION & EXPERIENCE**:

- Post-secondary diploma in commerce, business administration, computer technology or other relevant field.
- CTT or equivalent training certificate.
- Considerable experience in a corporate environment involving the design of IT related training programs utilizing a variety of delivery methods including web-based technology, in-person, and on-the-job training.
- Considerable experience in as a technical trainer providing technical instruction to employees at all levels of an organization.
- Or an equivalent combination of education, training and experience acceptable to the employer.

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Advanced computer skills with Microsoft Office products including SharePoint, Teams, One Drive, Word, Excel, PowerPoint and Outlook.
- Effective conflict resolution, consensus building and interpersonal skills.
- Excellent verbal and written communication, organizational, analytical, problem solving, time management and expediting skills.
- Ability to learn and understand the department’s policies, programs, projects and operating requirements.
- Ability to effectively manage the provision of administrative and technical support services in supporting the accomplishment of departmental objectives.
- Ability to develop training programs including development of course curriculum and materials; and coordinate training sessions, either online or classroom.
- Ability to deliver training classes using CTT+ or equivalent approach.
- Ability to manage multiple issues and projects, co-ordinate work with others, keep senior IT management apprised of major issues and adapt to changing priorities.
- Ability to foster strong working relationships with internal and external stakeholders to accomplish objectives.
- Well versed in Information Technology, especially with technical jargon.

**How to Apply**:
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