Store Manager

**Wachiya Store Manager**

The Store Manager is responsible for overseeing all aspects of the store’s operations, with a focus on promoting and selling Cree products sourced from artists & artisans in Eeyou Istchee. You will lead a team to ensure excellent customer service, manage inventory, and maintain the overall success and growth of the store.

Location: Old Montreal, QC

**Responsibilities**
- **Team Leadership**
- Recruit, train, and supervise store staff, providing guidance and support to ensure a cohesive and motivated team.
- Schedule shifts, delegate tasks, and oversee performance evaluations to maintain high standards of service.
- **Sales & Customer Service**
- Drive sales by developing strategies to attract customers and promote products effectively.
- Foster a welcoming and knowledgeable atmosphere for customers, offering assistance, answering inquiries, and resolving any issues or complaints.
- **Inventory Management**
- Oversee inventory levels, including receiving and stocking merchandise to ensure adequate supply and optimal product assortment.
- Monitor inventory turnover rates and implement strategies to minimize shrinkage and optimize profitability.
- **Marketing & Promotion**
- Collaborate with CNACA’s marketing team to develop and execute promotional campaigns, events, and initiatives to increase store visibility and attract new customers.
- Utilize social media platforms and other marketing channels to engage with the community and promote store offerings.
- **Financial Management**
- Develop and adhere to budgets, including monitoring expenses and revenue, and implementing cost-control measures to maximize profitability.
- Prepare sales reports, analyze performance metrics, and identify opportunities for improvement.
- **Store Operations**
- Ensure compliance with company policies, procedures, and standards for safety, cleanliness, and security.
- Maintain store appearance and merchandise displays to enhance the overall shopping experience and reflect the brand image.

**Qualifications**
- Bachelor's degree in Business Administration, Retail Management or related field (preferred).
- Proven experience in retail management, with a track record of achieving sales targets and driving operational excellence.
- Knowledge and appreciation of Indigenous cultures, particularly Cree culture and art, is highly desirable.
- Strong leadership abilities with excellent communication, interpersonal, and problem-solving skills.
- Proficiency in Microsoft Office Suite and point-of-sale (POS) systems.
- Ability to work flexible hours, including weekends and holidays, as needed.

**Benefits**
- Competitive salary commensurate with experience.
- Health benefits package.
- Opportunities for professional development and growth within CNACA.

**Terms of Employment**

Salary for the above position will be commensurate with the qualifications and experience of the applicant. CNACA offers competitive salary and benefits and offers equal opportunities to men and women.

**Start Date**: To be negotiated

Tel: (418) 745-2444 Extension: 3333

**Date of Posting: March 5, 2025**

**Closing Date: March 31, 2025**

**Mission of the Cree Native Arts & Crafts Association**

To diversify and grow a sustainable cultural economy in Eeyou Istchee involving partnerships among Cree artists, artisans and Cree communities that will preserve, promote and enhance the heritage of the Eeyou/Eenou Nation while encouraging contemporary means of expression that maintain Cree culture, values, traditions and skills.

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Weekends as needed

**Experience**:

- Retail management: 1 year (preferred)

**Language**:

- French (preferred)

**Location**:

- Montréal, QC (required)

Work Location: In person

Application deadline: 2025-03-31