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Applications Specialist

2 weeks ago

Cambridge, Canada Cambridge Elevating Inc Full time

You currently live **more than a 30 minute commute from Cambridge** Ontario

At Cambridge Elevating, we are seeking someone to join our team as an Applications Specialist on either a full time permanent OR contract basis. This individual will assist customers in spec’ing the right equipment to make a job successful, preparing 2D drawing packages, and using Excel to configure jobs for production.

We are the premium home elevator manufacturer for North America. Our purpose is to design and build the best home elevator equipment that allows people to age in place, build houses on a smaller plot of land, live their life with a higher degree of comfort, & overcome accessibility needs.

**Our Mission**: To create and uphold an atmosphere of excellence aimed at being the most responsive to our customers’ needs enabling us to support their success

**Our Purpose**: To design, manufacture, install & service premium Cambridge Elevating products that meet or exceed our customers’ expectations. This is to be accomplished by:

- An unparalleled dedication to customer service
- A focus on attention to detail
- Proactively surpassing market driven demands
- Dealing with our employees and stakeholders in a fair and ethical manner
- Ensuring our employees work in a safe & healthy work environment
- Ensuring our actions have mínimal impact on the environment

**Core Behaviors**: In an effort to elaborate on our Mission and Purpose, this list of core behaviors intends to sustain and strengthen the work environment we choose to come to each working day:

- _Treat all people with dignity and respect._ This includes co-workers, customers, vendors, cleaning staff, the owner and anyone else you come into contact with while being a representative of Cambridge Elevating.
- _Honor the commitments you make._ This builds trust and indicates reliability. This is something everyone looks for in all of their relationships. If you anticipate being unable to meet a commitment, communicate early to reset expectations. Deliberate planning is the best path to achieve honoring your commitments.
- _Make your expectations clear._ Define what success is so people know exactly what is needed and why. Ambiguous or moving targets are frustrating and inefficient to achieve.
- _Be a member of the Cambridge Elevating team._ Be reliable, accountable, helpful, and supportive of those around you - we’re all in this together.
- _Be Solution Focused._ Always focus on blameless problem solving - blaming people or circumstance won’t improve the situation going forward. Focus on things we can control. Whether you have the right answer or not, propose a solution to every problem you encounter. It may be the solution we need, or it may spark the next great idea.

**Applications Specialist Position Goals**:

- Learn our array of product offerings and their intricacies
- Create and modify 2D layout drawings in CAD
- Create production shop floor drawings in CAD
- Send parts orders to purchasing
- Create and validate production packages
- Provide direction and support to local teams / dealers to be successful in spec'ing the right equipment for each job

**Required Qualifications**:

- General technical aptitude
- Excellent communication skills
- Experience with AutoCAD / Draftsight or similar
- Intermediate level (or better) skill set with Excel
- Customer service experience
- Excellent organization skills & attention to detail
- Aptitude for problem solving and collaboration
- **You do not have relevant experience in technical inside sales or CAD usage or manufacturing support or elevators (no need for experience in all areas, but at least 1 is required)**:

- **You currently live more than a 30 minute commute from Cambridge Ontario**

Our company has enjoyed substantial organic growth to date and has a 4 year business plan to continue that growth into the future. This growth will give way to many new positions being created over time which makes for a very exciting work environment.

Thank you very much for your interest in working with us.

**Job Types**: Full-time, Permanent, Fixed term contract
Contract length: 12 months

Pay: $50,000.00-$55,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- 2D CAD: 2 years (preferred)
- Inside Technical Sales: 2 years (preferred)
- Excel: 2 years (preferred)

**Language**:

- English (required)

Work Location: In person