Personal Training Manager

6 days ago

Windsor, Canada Crunch Fitness Canada (CFC001) Full time

**Benefits/Perks**
- Career Growth Opportunity
- Employee Recognition Program
- Competitive Compensation and Commission
- Paid Breaks and Vacation
- Complimentary Crunch Gym Membership
- Employee Perks Program
- A seriously fun work environment

**Company Overview**Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. At Crunch we Speak, Own, Understand and Live our Core Values.
- **_RESPONSIBLE_**:

- **_KIND_**:

- **_INCLUSIVE_**:

- **_FUN_**:

- **_ALTERNATIVE_**:

- **_INNOVATIVE_**:

- **_PASSIONATE_**

**Job Summary**The Personal Training Manager supports a high-performance, high-care culture that operates with speed and urgency in delivering results through member integration, programming, and development. They create a warm, kind, and hospitable club, allowing everyone to achieve their goals in an inclusive environment. The Personal Training Manager position is a key member of our leadership team and is responsible for assisting the General Manager and/or Regional Manager with daily club operations, directly managing a team of personal trainers, and delivering a “WOW” experience for team members and members alike

**Responsibilities**
- Hire, train, and manage performance of a team of qualified Personal Trainers
- Assist in the development and fitness expertise of all Crunch team members
- Meet both new client acquisition and existing client retention targets for the club
- Coach and guide direct reports on how to engage, prescribe, acquire, and retain clients
- Conduct 1:1 meetings with direct reports to review performance, motivate, and guide to achieving individual and company goals
- Administer and manage the CrunchOne Kickoff experience through demonstrating, coaching, and guiding with the goal of acquiring personal training clients
- Ability to generate personal training client leads and new clients for the team
- Ensure accurate administration of PT services including, but not limited to, current club programs/promotions, client programming, and progress tracking.
- Maintain accurate reporting and data for insights into performance of the department
- Isolate, align, and direct resources informed by KPIs & organizational priorities
- Provide excellent customer service by responding to all member inquiries within 24 hours
- Report to the General Manager and Director of Fitness on key results and action plans
- Maintain accurate time clock and personal training session utilization records for proper labor controls and integrity
- Maintain accurate and up-to-date certification/CPR records of all personal training staff

**Qualifications**
- Excellent execution...takes prompt and assertive action to accomplish objectives
- Understands labor control, optimal staffing levels and controls overtime
- Leads by example with all member engagement programs and services
- Maintains high standards so gym is maintained in pristine condition
- Mobilizes to innovate and problem solve
- Persuasive, candid communicator who encourages open dialogue
- Sets examples in all behaviors and actions
- Demonstrates integrity and judgment that inspires trust
- Business Acumen: Basic understanding of industry, market, and key business drivers
- Creates a learning environment, strives for personal development, open minded
- Drives self and others to achieve extraordinary results
- Demonstrates confidence, humility and kindness mixed with humor and fun

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