Call Centre Agent

2 weeks ago


Concord, Canada Pumpernickel's Catering Full time

Outline:

- Full time and part time shifts are available
- Call centre is open Monday to Friday from 8.00am-5.30pm
- Fluent English speaker
- Previous customer service and/or call centre experience
- Ability to multi-task and work in high stress environment
- Ability to maintain professionalism

Basic Responsibilities:

- ability to answer all customer questions regarding menus, dietary restrictions, and other general inquiry
- helping clients navigate or troubleshoot website issues
- handling credit card payment for orders placed
- build client relationships and inspire confidence in clients

Please submit resumes and you will be contacted to schedule interviews.

Best of luck,

Pumpernickel's HR Team

Pay: $17.20-$20.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Education**:

- Secondary School (required)

**Experience**:

- customer service: 1 year (required)

Work Location: In person


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