Manager, Digital Merchandising

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people - they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.

Did we catch your attention yet?

If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun. then please keep reading

Our Perks:

- Hybrid Working Environment
- Competitive Salary and Performance based incentive plan for all levels
- Employer paid Medical and Dental coverage from day one
- Group RRSP plan that helps you save for the future
- Fantastic employee discount on all Samsung products
- Free on-site gym to get your sweat on
- Subsidized Cafeteria; including free Starbucks coffee/latte machine
- Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
- Employee Referral program
- we want great talent like you

Role and Responsibilities

Essential Duties and Responsibilities:

- Merchandising assortment, page performance, optimization and personalization for the Digital Appliances (DA) Division
- Attend DA Appliance Product Trainings to learn about products and features to leverage for merchandising.
- Plan and oversee execution of new product launches with team.
- Provide Landing Page strategy to Digital Marketing, Brand Marketing and PR teams.
- Collaborate with Digital Product Manager and DtC Project Management team to ensure successful rollout of new sellout platform features and enhancements.
- Work with the agency partner to oversee the website operations team to ensure operational efficiency and on-time execution.
- Build relevant KPI reports and deliver on KPI achievement including Add-to-Cart Rate, Abandon Cart Rate, AOV, Attach Rate and Conversion Rate.
- Support the SEO strategy as it pertains to optimization of landing pages as well as ensuring new pages are following SEO best practice guidelines
- Support the Content and Personalization Strategy by collaborating with the Content Manager on A/B testing and personalization opportunities within the Customer Journey.
- Ensure products are properly merchandised through our Omnichannel experiences such as Endless Aisle, BOPIS, and ROPIS where applicable.
- Ensure pricing and promotional consistency between our online and Samsung Experience Stores.
- Perform Samsung subsidiary and competitor analysis for strategic improvement opportunities.
- Create new content strategies to build customer awareness, new post purchase journey experiences

Skills and Qualifications

**Education**:

- Bachelor’s degree in Business/Marketing or related field

Knowledge:

- Ability to work across functional areas and develop strong working relationships
- Excellent analytical, project management, planning, research and communication skills
- Strong attention to detail and exceptional organizational skills
- Working knowledge of HTML and CSS or Ecommerce Web Design Fundamentals
- Self-motivated and able to work with limited supervision
- Versatile in multi-tasking
- Strong analytical and planning skills
- Proven ability to function effectively in a team environment.
- Ability to travel overseas
- Able to work extended hours and weekends when required
- Demonstrated people management skills

**Experience**:

- 5 + years previous eCommerce experience along with a passion for consumer goods, preferably in the technology, appliances or retail industries.
- Experience in eCommerce platforms and content management systems, PIM etc
- Experience working with and driving actionable insights from web analytics platforms such as Adobe Analytics (Omniture). Content Square and/or Google Analytics

Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

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