Clerk, Customer Service

1 week ago

Sherbrooke, Canada Centre Reparatech Full time

Education: No degree, certificate or diploma
- Experience: 1 year to less than 2 years
**Tasks**:

- Access and process information
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Receive and log complaints
- Receive payments
- Sell merchandise
**Computer and technology knowledge**:

- Database software
- Internet
- MS Outlook
- MS Windows
**Security and safety**:

- Basic security clearance
- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Hand-eye co-ordination
- Standing for extended periods
- Walking
- Work under pressure
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Financial benefits**:

- Bonus
- Gratuities
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 20 to 30 hours per week

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