Order Processor

Artcraft Kitchens, a leading custom cabinet manufacturer for over 60 years, is seeking an experienced professional to process orders through the design and quote process, in preparation for production. This individual must have established knowledge of how cabinetry is designed and built, be adaptable to learning new technology, as well as the ability to deal with people professionally at all times.

**Job Duties**
- Review, and validate orders entered by customers
- Prepare, organize and submit approved orders to engineering, for custom drawings, and to production
- Act as a first point of contact and provide technical and design information
- Manage service work as required
- Organize, maintain, and coordinate office records and files
- All other duties revolving around order processing

*

**Job Requirements**
- Three years of experience designing, and entering orders for custom cabinetry is needed to have superior knowledge of the production requirements to produce high quality custom cabinetry
- Reading blueprints and drawings from design software in the cabinet making industry
- Communicate effectively with customers and co-workers
- Excel at providing customer service
- Prioritize and manage conflicting demands
- Certification(s) and/or license(s) appropriate to industry is an asset

**Competencies**
- Ability to adapt to new technology
- Ability to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Ability to effectively communicate both verbally and in writing
- Attention to detail
- Ability to prioritize and manage conflicting demands
- Ability to respond quickly in a dynamic and changing environment
- Ability to work individually as well as part of a team
- Proficient in Microsoft Office programs (including Word, Excel, and PowerPoint) and receptive to learning how to use company owned software.
- Strong writing, editing, and proofreading skills
- Superior telephone manners and strong interpersonal skills
- Problem Solver
- Innovative
- Accountable

**Job Types**: Full-time, Permanent

Pay: $70,000.00-$80,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Application question(s):

- Do you live in the Niagara Region?

**Experience**:

- Design and Order entry of cabinets: 3 years (required)

**Language**:

- English (required)

Work Location: In person