Pt Sales Associate

**SALES ASSOCIATE**
**_Job Description_**

**Department**:Retail
**Reports to**:Store Manager
**Supervisory Responsibility**:None

**Position Overview**
The Sales Associate is responsible to achieve personal sales goals and KPI’s through exceptional customer service. Maintain visual standards and support store operations while following corporate policies and procedures.
**Key Responsibilities**
- **Sales**
- Actively participate in achieving sales targets and goals set by store management.
- Maintain up-to-date knowledge of current promotions and sales.
- Promote sales and special promotions to maximize revenue.
- Cross-sell and up-sell products to maximize sales opportunities.
- Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
- **Customer Service Excellence**
- Greet and welcome customers with a friendly manner as they enter the store.
- Assist customers in locating products and provide detailed product information.
- Understand customer needs and recommend appropriate products or solutions by offering detailed product information.
- Handle customer inquiries professionally.
- Provide personalized shopping assistance to customers.
- **Store Presentation & Visual Standards**
- Ensure the sales floor is well-maintained, organized, and visually appealing.
- Monitor inventory levels and communicate needs to management.
- Maintain cleanliness and orderliness of the store.
- Assist in visual merchandising and the maintaining proper product displays to enhance the shopping experience.
- **Operational Support**
- Assist with receiving, unpacking, and tagging merchandise.
- Assist in maintaining stockroom organization standards.
- Support all inventory handling procedures, including consolidations, recalls, markdowns, shipment and receiving.
- Support all corporate visual directives and maintaining standards throughout the day.
- Participate in regular store meetings and training sessions.
- Follow all company policies and procedures, including those related to safety and security.
- Support loss prevention efforts by alerting suspicious activity of potential security issues to management.
- **Team Collaboration**
- Work collaboratively with team members to achieve store objectives.
- Aligned with common goals to help drive store’s objectives..
- Communicate effectively with colleagues and management to ensure smooth store operations.
- Review all communication tools to keep up-to-date on business performance and other key tasks to be completed as directed by the management team.

**Position Requirements**- ** Education**:

- High School or College Degree or commensurate retail experience.

** Previous Experience**- Previous retail or customer service experience (preferably in fashion apparel/footwear).

** Required Skills**- Strong interpersonal and communication skills
Ability to work in a fast-paced environment
Basic math skills for handling transactions
Attention to detail and organizational skills
Availability: Flexibility to work various shifts, including evenings, weekends, and holidays.

** Key Competencies**- _ Passion_- _ Customer Service Focus_- _ Accountability_- _ Leadership_-
- _ Teamwork_- _ Adaptability_- _ Communication_- _ Continuous Learning_- **
Physical Working Conditions**-
- The physical environment of this position requires the employee to work mainly indoors
- Be able to stand, walk, bend, crouch, and reach for extended periods of time
- Climb ladders in order to reach merchandise on top shelves
- Lift merchandise up to 30 lbs. and move fixtures throughout the store**NOTE**:_This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the company._

********

**ASSOCIÉ AUX VENTES**
**_Description du poste_**

**Ministère**: Vente au détail
**Relève du directeur**du magasin
**Responsabilité de supervision**: Aucune

**Aperçu du poste**
L'associé aux ventes est responsable d'atteindre les objectifs de vente personnels et les indicateurs clés de performance grâce à un service à la clientèle exceptionnel. Maintenir des normes visuelles et soutenir les opérations du magasin tout en respectant les politiques et procédures de l'entreprise.
**Principales responsabilités**
- **Ventes**
- Participer activement à l'atteinte des objectifs de vente et des objectifs fixés par la direction du magasin.
- Maintenir une connaissance à jour des promotions et des ventes en cours.
- Faites la promotion des ventes et des promotions spéciales pour maximiser les revenus.
- Faites des ventes croisées et incitatives de produits pour maximiser les opportunités de vente.
- Traitez les transactions des clients avec précision et efficacité à l'aide du système de point de vente (PDV).
- **Excellence du service à la clientèle**
- Accueillez et accueillez les clients de manière amicale lorsqu'ils entrent dans le magasin.
- Aider les clients à localiser les produits et fournir des informations