Counter Sales

1 week ago

Burnaby, Canada Bartle & Gibson Co. Ltd. Full time

**Join Our Team - New Branch Opening Spring 2026**

**DUTIES AND RESPONSIBILITIES**

- Offering exceptional customer service at our counter and over the phone
- Responding to inquiries and processing incoming calls and orders
- Processing orders in the system
- Sourcing materials for customers when currently not in stock
- Consistent training and understanding of current products
- Developing and maintaining positive customer relationships
- Handling returns as required
- Keeping counter and sales area clean
- Merchandising and showcasing product
- Other duties as required

**SKILLS AND COMPETENCIES**

- Exceptional customer service skills
- Ability to develop long-term relationships and generate referrals from your customers
- Excellent communication skills
- Impeccable organizational skills with high attention to detail
- Time management & multitasking skills to serve several customers at the same time
- Strong networking skills, outgoing personality
- Self-motivated; able to function effectively both independently and as a member of a team
- Proven ability to learn quickly and work effectively in a fast-paced work environment

**EXPERIENCE AND EDUCATION**

- Minimum High School Diploma or equivalent **required**
- Post-Secondary courses in Plumbing, Electrical or Heating are considered **an asset**
- Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered **an asset**

**WHY WORK FOR US**

- Company paid benefits
- Employee and Family Assistance Program (EFAP)
- Profit sharing
- RRSP match
- Paid sick days
- Career growth
- #GIVEBACK Program - Volunteer Day
- Personal Milestone Recognition Program
- Perkopolis Partnership
- Safety shoe reimbursement
- Employee Referral Bonus Program
- Employee discounts on plumbing, electrical and heating products

**OUR MISSION**

Supplying the right solutions at the right time with our expert customer care throughout Western Canada.

**OUR VISION**

Be the preferred wholesaler by providing superior customer experiences.

**FIND OUT MORE**

$45,000 - $55,000 annually

BG02

**Education**: Required

- High School Diploma or better in Other

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