Vsa: Technical Multimedia Content Producer

**Company Overview**:
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

**Présentation de l'entreprise**

Chez Motorola Solutions, nous croyons que tout commence par la sécurité. C'est la constante qui permet aux gens d'avancer en toute confiance. Elle peut remplir un vol ou vendre un stade. Elle peut permettre de s'occuper d'un patient ou d'obtenir son diplôme.

En tant que leader mondial de la sécurité publique et de la sécurité des entreprises, nous créons et connectons les technologies qui aident à assurer la sécurité des personnes là où elles vivent, apprennent, travaillent et se divertissent. Notre écosystème technologique intégré unifie les communications critiques, la sécurité vidéo et le contrôle d'accès, ainsi que les logiciels de centre de commande, permettant une collaboration plus puissante.

Chez Motorola Solutions, nous inaugurons une nouvelle ère en matière de sécurité publique. Apportez votre passion, votre potentiel et vos talents à une carrière qui compte.

**Department Overview**: Motorola Fixed Video provides trusted security solutions to the global market. This division of Motorola comprises the Pelco and Avigilon brands. Together, they design, develop, and manufacture video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Our solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
**Motorola Video Security & Access Control (VSA) is seeking a dynamic, and creative video and multimedia specialist to launch our new video program, _In Focus: Fixes_. As part of the Global Training Team, and working closely with the Customer Experience Knowledge Team, you will lead the creation, publication, and maintenance of instructional videos, based on commonly used knowledge base articles. The goal of the _In Focus: Fixes_ program is to help our customers and partners resolve their technical challenges with our products and services by viewing short videos that illustrate proven solutions. If successful, you will help the program grow beyond knowledge base videos, expanding to include videos to supplement the content created by our Technical Documentation team (_In Focus: Guides _or How-tos on, for example, quick start or simple configuration) as well as for our Customer Success Team in support of our growing subscriptions customers (_In Focus: Success_).

Responsibilities include but are not limited to:

- Work closely with the Knowledge Team to develop and to maintain short demonstration videos and animations
- Ensure content address target audience needs, filling knowledge gaps
- Work closely with the Global Training Team to ensure videos are consistent in quality, brand, voice, tone, and style
- Collaborate with other teams across the business including Technical Documentation, Sales Engineering & Customer Success to create videos on a variety of products
- Utilize multimedia tools to produce complete, edited & branded video content
- Following scalable and repeatable processes in the scoping, creation, and maintenance of videos
- On-camera demonstration of features and or installation
- Narrate technical demonstration videos in a clear, authoritative and engaging way
- Perform daily responsibilities such as updating, editing, and quality controlling existing videos
- Ensure videos are easily surfaced and searchable, while optimizing for SEO
- Assist with analyzing the effectiveness of videos by measuring usage and by evaluating impact in terms of the organizational benefits (through reporting)
- Act as a representative of Global Training, Knowledge, Customer Experience, and Customer Communities across all brands and expansions

Qualifications:

- Excellent verbal and written communication skills
- 1+ years of experience in video and multimedia creation and development in a business environment
- Previous experience producing instructional videos or multimedia training content
- 1+ years of experience working with video and graphic design tools such as (but not limited to) Adobe Suite, Camtasia, Articulate, Blender, and/or