Manager, Facilities

Mount Pleasant Group of Cemeteries is a not-for-profit organization that has been caring for families in the GTA since 1826. We operate ten cemeteries, nine funeral centres and four cremation centres, all serving the distinct needs of the local communities where they are located. As a community partner and environmental steward, we constantly strive to set innovative standards for our industry, guided by new trends, and advancements in technology without compromising our long-held values. We are a collection of amazing people who recognize that what they do every day is genuinely meaningful to the families we serve.

We are looking for a Manager, Facilities to join our team at our head office in East York.

The Manager, Facilities will be responsible for overseeing the efficient operation and maintenance of MPG's facilities, including the planning, and maintenance of all physical infrastructure, ensuring safety, functionality, and compliance with regulations.

**What we offer**:

- Comprehensive benefit plan including medical, dental, vision, life insurance, and a health care spending account
- Wellness benefits including a wellness spending account
- Defined contribution pension plan with employer match
- RRSP & TFSA
- Employee Assistance Program
- Internal training and development opportunities, and access to an Educational Assistance Program
- Vacation days plus additional personal paid days off
- Hybrid work environment

**Facility Operations & Maintenance**
- Develop and implement short, mid and long-term plan, policies, procedures, and protocols for the operation and maintenance of facilities.
- Conduct regular inspections of facilities to identify maintenance needs, safety hazards, and compliance issues.
- Oversee maintenance activities, including repairs, upgrades, and preventive maintenance tasks.
- Manage contracts and relationships with vendors, contractors, and service providers for facility-related services.
- Ensure compliance with all applicable regulatory requirements and industry standards for building codes, safety regulations, and environmental regulations.
- Oversee the online helpdesk ticketing system for the cremation center to ensure prompt responses to internal customer requests.
- Ensure MPG facilities and building systems provide the highest level of service to our staff and customers

***Cremation Centre Maintenance**
- Develop and implement best practices for equipment usage at MPGC to minimize downtime and maximize operational capacity to serve all potential cremation customers from MPG.
- Establish and oversee long-term maintenance plans for the cremation centre.
- Negotiate and manage maintenance agreements with equipment manufacturers.
- Ensure compliance of cremation reporting with relevant legislation (e.g., MOE).
- Oversee the online helpdesk ticketing system for the cremation centre to ensure prompt responses to internal customer requests

**Environmental Sustainability & Accessibility initiatives**
- Develop and implement short, mid and long term plans to improve the accessibility and sustainability of all existing MPG facilities per approved standards (Rick Hansen Foundation Accessibility Standards and Canadian Zero Carbon Building Standards)
- Identify opportunities to reduce waste, conserve resources, and implement green practices in facility operations.

**Budgeting & Financial Management**
- Develop and manage the maintenance project budget, including forecasting expenses, monitoring spending, and identifying cost-saving opportunities.
- Review and approve invoices, purchase orders, and expense reports related to capital and maintenance projects.
- Conduct financial analysis and reporting to track expenses, identify trends, and inform decision-making.

**Health & Safety Compliance**
- Develop and implement policies and procedures to ensure compliance with health and safety regulations and best practices.
- Conduct risk assessments and safety inspections to identify hazards and implement corrective actions.
- Provide training and guidance to staff on safety protocols and emergency procedures.

**People Management**
- Provide leadership, guidance, and mentorship to staff, fostering a culture of collaboration, accountability, equality, and continuous improvement.
- Motivate employees through regular performance reviews and recommending compensation for the employees that reflects their performance within the position.
- Ensure that all employees are treated fairly and within the policy guidelines.
- Ensure that all employees are provided with the necessary information, resources and tools to provide professional service.

**Other**
- Additional duties, and tasks that fall within the scope of the role as assigned by the Director, Development

***Hours/Days of Work**:

- 37.5 hours per week - Monday to Friday
- Additional hours as required for business needs

**Qualifications**:

- Bachelor's degree in Facilities Management, Engineering, Business Administration, or relat