Customer Service and Sales

1 week ago


Hamilton, Canada TEGS Tools & Machinery Full time

**About us**

TEGS Tools & Machinery is a Canadian owned and operated 3rd generation family business in Hamilton, ON. We are professional, customer-centric, engaging, and our goal is to provide customers with the best selection, price and knowledgeable advice. We strive to build _**partnerships**_ with our customers and provide solutions to make their day to day tasks easier.

What you can expect from us:

- Safe work environment
- On-the-job training
- Relaxed atmosphere

**Responsibilities**:

- Ensure a positive shopping experience by actively greeting all visitors, being visible, friendly and knowledgeable about our products.
- Assist customers in locating merchandise throughout the store.
- Determine customer needs and recommend the best solutions.
- Build customer relationships by providing exceptional sales and after-sales service.
- Contribute positively to building and maintaining a friendly, service orientated store and work environment.
- Assist in floor moves and cleanup ensuring a safe and clean shopping environment.
- Work collaboratively with co-workers and management.
- Maintain an up-to-date expertise in products, services and promotions.
- Perform order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues.
- Adhere to all company policies, procedures, and business ethics codes.

Qualifications:

- Demonstrated ability to handle multiple tasks.
- Ability to stand for extended periods of time and able to lift and move merchandise up to 100lbs.

**Salary**: $17.00-$18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: One location



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