Microsoft Systems Administrator

**Microsoft** **Systems** **Administrator** **(Endpoints)**:
**(3** **year** **Temporary** **Full-Time)**

Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District of North Vancouver is inspired by nature, and enriched by people. Designated one of BC’s Top Employers for 4 years, the District offers exciting professional development opportunities and a competitive total compensation package including a nine day fortnight and hybrid work options. This is an exciting time to join the District, as we embark on a range of initiatives to transform digital service delivery, customer experience, and our approach to climate action. Known for being a flexible, family-friendly employer with an inclusive workplace culture, the District of North Vancouver offers exceptional workplace culture. If you are civic-minded and interested in making an impact on people and businesses on the beautiful North Shore, consider working for the District of North Vancouver.

The District of North Vancouver is looking for a talented IT professional to join the District’s IT Operations team as a **Systems Administrator **to build, manage, and support the District’s IT Endpoints and related infrastructure.

**What we can offer you**
We’re looking for a talented Systems Administrator to join our team in a 3-Year Temporary Full-Time position. In this position you will be part of a team that is responsible for the secure and efficient operation of the organization's networks, servers, storage, telecommunications equipment, and cloud services. You will work with a range of departments from all around the District, everything from Engineering to the Library to the Fire Department and in between.

The successful applicant will have:

- 5+ years progressive technical experience.
- Expert knowledge of:

- RMM Tools, preferably SCCM/MECM
- Managing Windows Updates
- Managing third party software
- Software Packaging
- Operating Systems Deployment
- Managing Workstation Operating Systems (Windows 10/11)
- Group Policy Management
- Managing Office 365 / Microsoft 365 Apps For Business
- Proficient knowledge of:

- Modern Management systems and techniques such as Microsoft Intune MDM, MAM and Autopilot.
- PowerShell Scripting, and PSAppDeploymentToolkit library
- Active Directory
- Microsoft 365; Tenant Administration, Azure AD, Conditional Access and MFA, Single Sign-On, Roles Based administration.
- Certificate Management
- ITAM systems such as Lansweeper, Solarwinds or similar.
- End point security software such as Cisco AMP, Microsoft Defender, Sophos.
- A passion for seeking out, and enacting, improvements to IT systems and processes.
- Considerable knowledge of the practices and procedures used in the identification and resolution of hardware and software issues, including operating systems and communication problems on networked computers.
- Ability to establish and maintain effective working relationships with a variety of staff and external contacts.
- Ability to work independently and prioritize workload to maintain systems technology availability and growth in synchronization with the District's overall technology requirements and strategy.
- A firm understanding of secure IT operations and the governance, policies, and tools required to maintain secure IT systems.
- Knowledge of local and wide area networks, server and workstation operating systems, hardware platforms, network protocols and related topologies.
- Demonstrate continued learning and understanding of current technology trends and challenges. Excellent grasp of problem definition and solution techniques applicable to the work performed.
- Superior communication skills, with strength in describing technical issues to a variety of end users, along with strong analytical and problem solving skills to ensure effective systems operations.
- Excellent documentation skills.
- Graduation from an institute of technology with a two year diploma in Computer Science or related discipline, supplemented by Microsoft, Cisco or other certifications.
- A valid B.C. Driver’s Licence is required.

It’s great if you have experience with:

- Microsoft Exchange Online/2016/2019
- VMware vSphere
- Backup Solutions, such as Veeam
- Microsoft on-premises systems; Windows Server, SQL, IIS
- Multi domain environments
- Virtual Desktop and App delivery
- Managing Microsoft Teams and Teams Phone
- Operating and maintaining Microsoft Exchange in a hybrid environment
- Large multi-disciplined organizations
- ITIL environment

We respectfully acknowledge the Coast Salish peoples, specifically the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlilwətaɬ (Tsleil-Waututh), on whose ancestral lands the District of North Vancouver is located.

Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience : 5 years or more