Interviewer - Long-term Care Facilities

**Salary**: The salary range for this position is CAD $22.35/Hr. - CAD $27.94/Hr. Summary:
**Join Our Team at PHC**

We are seeking an individual for an Interviewer role for **approximately two months** in our Long-Term Care facilities at PHC, we are dedicated to enhancing the quality of life for our residents through a client and family-centered approach. We’re looking for someone with experience in conducting surveys who is enthusiastic about making a positive impact.

**Reporting to the Leader for Quality of Life and Resident Experience**:

- The Interviewer surveys qualifying residents at Brock Fahrni LTC, Holy Family LTC, St. Vincent's Langara LTC, Youville LTC, MSJ LTC, Chenchenstway LTC, and Central City Lodge.
- The Interviewer recruits and prescreens potential study participants, conducts structured interviews with eligible research participants, and assists with data collection, data cleansing, and data entry resulting from the interviews.

Qualifications / Skills and Education:
**Education**
- High School diploma or equivalency required.
- Bachelor's degree in health care, social services or social sciences preferred.
- Two years’ experience in frontline services.
- Experience working with individuals living in long-term care or those with similar conditions (e.g. Dementia, Parkinson’s, etc.)
- Experience with semi structured or structured interviewing techniques.
- Research experience or training is an asset.

**Skills and Abilities**
- Exceptional communication skills, both oral and written.
- Excellent interpersonal skills
- Fluency in Cantonese and/or Mandarin preferred
- Organized with meticulous attention to detail.
- Ability to work independently and in a team setting.
- Demonstrated computer skills and proficiency with data entry.
- Excellent time management and data entry skills.
- Demonstrated ability to establish priorities and meet deadlines.
- Demonstrates professional judgment when supporting participants and referring to appropriate services.
- Physical ability to perform the duties of the position.

Duties and Responsibilities:
**What We Offer**:

- ** Salary Range**: $22.35 - $27.94 per hour, based on experience.
- ** Growth Opportunities**: We support career development and offer advancement opportunities at every stage of your career.
- ** Inclusive Culture**: We celebrate diversity and foster a respectful environment that enhances the quality of care.
- ** Meaningful Impact**: Join us in making a significant difference in the lives of seniors. Our 'Home for Us' model emphasizes building emotional connections, empowering residents' autonomy, and creating a genuine sense of home. Your dedication and expertise will play a crucial role in transforming senior care and improving the quality of life for those we serve.

**Your Day to Day**:

- Recruits potential participants, provides information and answers questions about research studies.
- Conducts quantitative structured interviews with eligible participants.
- Conducts interviews at various long-term care homes using approved transportation options.
- Reviews questionnaires for completeness and accuracy.
- Ensures policies and procedures for data management are followed and all documents are entered and filed as required by ethical guidelines.
- Participates in knowledge translation presentations to community organizations as needed.
- Assists with training staff on data collection protocols as needed.

**Who We Are**:

- Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.
- From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.
- We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations_._