Customer Experience Associate
2 weeks ago
Requisition ID: 226348 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. When you join our Customer Contact Centre, you’re joining an internationally recognized, award-winning workplace that has been 186 years in the making, and poised to deliver superior customer care in the future You’re positioning yourself to build a career with a respected financial institution that is Canada’s most international bank. You’re ready to enjoy and support a corporate culture built around recognition and rewards, diversity and inclusion, and the core values of respect, integrity, passion and accountability. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for Processing day to day transactions Nurturing rich, long-standing relationships Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities Is this role right for you? In this role you will: Build strong customer relationships and deliver excellent customer service Uncover and solve customers’ needs Explain complicated concepts simply Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment Demonstrate an eagerness to learn and determination to succeed Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work a flexible schedule Are comfortable in simple sales situations Have strong technical skills and the ability to promote digital and self-service banking options to our customers What’s in it for you? The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers A rewarding career path with diverse opportunities for professional development Internal training to support your career growth and enhance your skills An organization committed to making a difference in our communities - for you and our customers You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. A competitive compensation and benefits package Location(s): Canada : Quebec : Outremont Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Sales Associate
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Sales Associate
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Sales Associate
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Outremont, QC HV L, Canada Imperial Skai Group Full timeAre you interested in fashion, styling, customer service, and more? We are currently seeking an enthusiastic and fashion-forward individual to join our team at our various Montreal locationsMaska is a family-run business with years of experience in the fashion and Italian fashion industry. We have learned that quality and originality are what our customers...
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