Kpu Community Ambassador

Kwantlen Polytechnic University (KPU) is more than just a place to learn; it's a university powered by the people who live and work here—students, staff, and faculty alike. As one of BC’s Top Employers, we strive to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning. Join us today and transform your future

**Competition ID**:

- 4075**Internal Closing Date**:

- Open Until Filled**External Closing Date**:

- Open Until Filled**# of Openings**:

- 2- **Salary Information**:

- Student Assistant Pay Scale**Employment Type**:

- Temporary Part Time**Workplace Type**:

- Hybrid**Travel Frequency**:

- Regular travel between campuses is required.**Employee Group**:

- Student Assistant**Days of Work (BCGEU)**:
**Hours of Work (BCGEU)**:
**Hours per Week (BCGEU)**:
**ORGANIZATIONAL STRUCTURE**

This role reports to Manager of Community Engagement & Major Events

**SUMMARY**

The KPU Community Ambassador is an integral part of the Community Engagement & Major Events Office (CEME), and shares the KPU student experience with prospective students, their parents, and attendees at community events.
The Community Ambassador performs student engagement, recruitment, and branding tasks and assists CEME in other duties as needed. Successful Community Ambassadors are enthusiastic, outgoing, quick-thinking, customer service oriented, and creative problem solvers.

**KEY RESPONSIBILITIES**

**Principal Duties**
1. Conduct informative campus tours for prospective students.
3. Assist with event planning, setup, coordination, and operational logistics.
4. Provide knowledgeable, timely, and professional customer service.
5. Act in accordance with KPU branding standards.

**Campus Tour Duties**
1. Prepare information packages and manage logistics for tours.
2. Conduct campus tours.
3. Report on tour attendance.

**Prospect Engagement Duties**
1. Attend events to liaise with prospective students and share the student experience at KPU.
2. Use social media and other digital technologies to engage with prospects.
3. Refer prospects to further KPU resources (FSO, KPU International, Assessment & Testing, etc.).

**Event Support Duties**:
1. Assist in conducting volunteer training.
2. Act as team leader for volunteers.
3. Assist in promoting CEME events.
4. Assist in coordinating event logistics.

**Communications Duties**
1. Update contact lists and records as needed.
2. Assist in preparing information packages for distribution.

**Other Duties**
1. Assist with photocopying and collation of materials.
2. Assist with data collection and entry.
3. Other tasks as required by CEME.

**QUALIFICATIONS**
- Current KPU student in good academic standing, with a minimum 2.5 GPA
- Outgoing and enthusiastic
- Computer literate and experienced with Microsoft Office software
- Reliable, responsible, professional, customer service oriented
- Able to work as part of a team and independently
- Able to effectively multi-task
- Experienced public speaker
- Effective multi-tasker
- Social Media savvy
- Sensitive to diverse student needs
- Available for shifts at any campus or community event, as needed
- Available to work evenings and weekends as needed

**This position is reserved for KPU Students only**

**Salary Information**

Student Assistants are paid as per the following:

- Less than one year of post-secondary (less than 30 credits) - BC Minimum Wage
- One year of post-secondary (30-60 credits) - BC Minimum Wage plus 8%
- With a post-secondary diploma or degree - BC Minimum Wage plus 21%

**Total Rewards**

As a part of our total rewards offerings, KPU also offers extended health and dental benefits, healthcare spending account, generous vacation package, defined pension plan, parenthood top-up, sick leave, long-term disability, life insurance, professional development days, tuition waiver, inhouse training & development, inter-campus transportation, and more Note: eligibility requirements apply, benefits may vary if the position is temporary or part-time.

**Note to Applicants**

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.