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Pharmacy Assistant

3 weeks ago

Thorold, Canada Auxilium Health Full time

***:
The Foundry Pharmacy, located in Thorold, Ontario, is looking for a Pharmacy Assistant to join the team. This is a full-time, on-site, permanent position, Monday to Friday, from 9:00 a.m. to 5:00 p.m. This role will prepare sterile and non-sterile pharmaceutical products in accordance with a master formula, NAPRA guidelines and USP
, USP
, USP
standards. The incumbent will also support the Pharmacy Manager in day-to-day operations in tasks related to retail pharmacy, clinic orders and patient support programs.

**GENERAL RESPONSIBILITIES & ESSENTIAL FUNCTIONS**

Compounding Responsibilities:

- Compounding sterile and non-sterile pharmaceutical preparation using aseptic technique and following standard operating procedures and NAPRA and USP
, USP
, USP
standards
- Documenting details of the process when compounding in the sterile laboratory and maintaining records for the cleanroom facility.
- Accurately performing and verifying calculations related to the prescription formulation
- Submitting to regularly scheduled garbing and cleaning competency, glove fingertip, and media fill testings
- Maintaining, cleaning and disinfecting of all laboratory equipment, instruments, utensils, and work surfaces required for preparations
- Conducting air and surface sampling
- Maintaining product inventory, including completing inventory counts and checking expiry dates

Pharmacy Responsibilities:

- Entering patient data, including billing and patient care information
- Processing the new and refill prescriptions and working with adjudication third party billing, insurance
- Coordinating with appropriate patient support programs to resolve insurance queries and ensure timely delivery of compassionate doses to clinics
- Overseeing progress on resolution of outstanding insurance issues and collection of payments
- Ensuring accurate documentation and record keeping
- Maintaining prescription and OTC drug inventory, including completing inventory counts, checking expiry dates and placing orders
- Safeguarding confidential patient information at all times

Patient Support Program Responsibilities:

- Communicating with physicians’ offices and representatives to enrol clinics into the program
- Contacting patients to enrol into the program including confirmation of contact information, third party insurance, financial assistance requirements
- Coordinating delivery of prescriptions
- Maintaining inventory of program supplies
- Answering questions or concerns from physicians or patients as needed or referring to pharmacist when required

Clinic Order & Verification Responsibilities:

- Communicating professionally and in a collaborative manner with healthcare providers, patients and other team members to provide or collect information regarding billing, orders and supplies, and scheduled deliveries as necessary
- Prioritizing new and existing orders to ensure incoming clinic requests are received and processed accurately
- Preparation of clinic orders, including processing using correct software (i.e. Zoho, Kroll), placing purchase orders, and packaging.
- Ensuring accuracy of prepared orders and packaging of cold chain products (i.e. refrigerated or freezer Credos, tracking loggers)
- Verifying products in incoming and outgoing stock transfers between locations
- Investigating discrepancies in inventory counts
- Delivering clinic orders in a professional and timely manner, as required

**QUALIFICATIONS**
- Previous experience working in a community pharmacy (1-2 years)
- Knowledge of Kroll an asset
- Compounding experience is an asset
- Excellent communication skills, detail oriented and analytical skills
- Strong organizational and problem-solving skills
- Ability to work in an environment with changing priorities and multiple demands
- Team player with a positive attitude
- Strong customer service and ability to present themselves in a professional manner

**EDUCATION**
- Highschool diploma or equivalent
- Completion of post-secondary education an asset

**SPECIFIC WORKING CONDITIONS OR PHYSICAL REQUIREMENTS**:

- Standing for long periods of time
- Lifting and carrying approximately 20 pounds

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