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Case Manager
2 weeks ago
The Case Manager provides client centered service that enables clients and their caregivers to achieve their highest level of functioning and independence consistent with their values, priorities, capabilities, and preferences for care. Also, by mobilizing and integrating formal and informal support networks the Case Manager will deliver services to clients that will also ensure the fiscally responsible use of appropriate resources to achieve the desired outcomes for clients.
**Responsibilities and Duties**:
- Establish a therapeutic relationship which is client-centered and based on a partnership.
- Responsible for administering Behavior Modification Plans with Drop In Centre clients who have violated the rules.
- Ensuring all clients in the Drop In Centre have equal access to support.
- Help individuals with severe and persistent mental illness and/or addiction, to achieve their highest level of functionality possible in the least restrictive setting.
- Provide interventions that coordinate client services in a fragmented addictions and mental health system.
- Maintain a constant and ongoing support for clients even when their needs and use of services change.
- Work with the client to develop a strategy/ plan to reduce the client’s risk of experiencing a mental health crisis, including what actions by who and when, if client does experience a crisis/ challenge in their recovery process
- Maintain accurate and up-to-date client files as per client management software so that the information is current for anyone needing to access information to that client
- Work with client to increase personal skills both internal and external to assist in symptom management and facilitate recovery process
**Qualifications**:
**Education, Training and Experience**:
- Graduation from a recognized post-secondary institution in a relevant, health-related discipline of study; University degree preferred.
- Two years’ experience working in Mental Health and Addiction.
- Current First Aid and CPR Certification required.
- Course/workshop in concurrent disorders or equivalent (SMART Recovery Facilitator Training) preferred.
- Certified Psychosocial Recovery Practitioner (CPRRP) designation preferred.
- Workshop in Motivational Interviewing preferred.
- Demonstrated crisis intervention skills/experience and ability to respond to crisis situations as they arise.
- A valid Ontario Driver’s Licence, access to a vehicle, and vehicle insurance with a minimum of $2,000,000 liability.
**Skills and Abilities**:
- Ability to work independently and as part of a multi-disciplinary team.
- Effective communication, interpersonal, and conflict resolution skills.
- Strong problem-solving abilities.
- A high level of independent decision-making skills.
- Requires analytical skills to gather and disseminate data from different sources.
- Ability to adapt to changing environments and manage time effectively; Willingness to be flexible and facilitate change.
- Average to above-average computer and keyboarding skills.
- Satisfactory Vulnerable Sector police records check required.
- Ability to work within Mental Health Act, Occupational Health & Safety Act, Ministry of Health and Long-Term Care guidelines, Psychosocial Rehabilitation Practitioner’s Code of Ethics, Best Practices, LLGAMH program standards.
**Job Types**: Full-time, Fixed term contract
Contract length: 5 months
Pay: $32.59-$34.63 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company pension
- Employee assistance program
Work Location: In person
