Inside Sales Associate

2 days ago

Wetaskiwin, Canada Fountain Tire Full time

Overview:
**Fountain Tire Wetaskiwin, **an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as an **Inside Sales Associate**

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:
**What is in it for you?**
- ** Competitive compensation starting at $20.00/hour + Commission based on sales (Wage based on experience)**:

- ** Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching**:

- We will develop your skills and certifications with our excellent training program & opportunity for advancement
- The opportunity to work with an excellent team and great customers
- Regular day shifts
- Great discounts for you and your family on tires, parts and mechanical services

**Primary Responsibilities**:

- Creating work orders and arranging bookings and communicating them to the technicians.
- Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
- Provide proactive calls to customers to determine their satisfaction level with the service they have received.
- Recommend tire service, specialty tire service, wheel and mechanical service to customers.
- Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
- Keep promotional material updated in the showroom.
- Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
- Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
- Assist in inventory management through documentation processes and annual inventory counts.

**What does it take to get on track?**
- ** Experience in the automotive repair industry or tire industry is required.**:

- Effective listening skills with the ability to identify customer needs and provide recommendations.
- Working knowledge of passenger, light truck and, specialty tires and mechanical services.
- ** A valid driver's license is a must**. We also need to see that you are responsible on the road by providing a satisfactory driver's abstract.
- Excellent customer service and a great attitude are a must.
- A team player who takes pride in their work.

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