Functional Consultant

**Making a job change is a big decision. Why consider Aptos?** You will join a team of remarkable colleagues who are committed and passionate about creating and delivering leading-edge solutions to the retail market. You will be part of an exciting growth journey where we will do everything possible to help you reach and exceed your career dreams. Our colleagues have access to industry-leading training and development opportunities, and the chance to work in a global, diverse culture with offices in 13 countries. You will be part of an inclusive culture that is grounded in our Company's purpose: to make a difference for **every colleague, every client, every day.** With years of deep retail DNA, Aptos has been a market-leading platform that drives the world's largest retailers' product, promotion, commerce and merchandising decisions across online and brick-and-mortar operations. The opportunity at Aptos has never been greater, as we transition our solutions to cloud-native, microservices architecture. More than 135,000 retail locations impact nearly $2 trillion in annual revenue across fashion, grocery, drug, convenience, general merchandise, discount and sporting goods stores optimized with Aptos' solutions. We hope you'll be a part of taking innovative solutions to market with the leader in Unified Commerce. **Position Overview**: Position Overview complexity as well as internal cross-functional colleagues and stakeholders to ensure successful delivery of the solution. You will advise merchants on best practices, gather and document requirements and configure, test and deliver a solution that adds maximum value for the merchant. Role & Responsibilities: - Manage client expectations and drive a stellar client experience - Partner with business stakeholders to confirm understanding of business drivers and strategy - Leverage industry and organizational standards, patterns and best practices to deliver maximum value - Establish and foster strong relationships with a broad audience of customers, service providers, vendors, partners, peers and leadership - Collaborate with cross-functional peers to establish and maintain organizational best practices, processes and methodologies - Configure, document, test & deliver a cutting edge cloud based solution within defined time &budget constraints - Be respected as an authoritative source on a narrowly defined functional domain, but remains generally knowledgeable regarding broad industry segments - Deliver comprehensive end-user training & support to business and technical users of all levels - Provide mentorship to junior team members locally as well as globally - Provide ballpark and granular level of effort estimates - **Manage the Estimations process for POS per defined process. Deliver clear and concise**: - **Estimates for POS to the Deal Management Team. Facilitate conversations with estimators as well as Clients to align understanding of scope and deliverables.**: - Perform other duties as assigned Qualifications: - Bachelor's Degree in a related technical field (preferred) - Minimum of 2 years of experience in POS implementations or a comparable role - Ability to present a strong credible image to our customers - Strong communication, documentation and presentation skills - Strong multitasking and time management skills - Flexibility and adaptability - Experience working with integrations - Knowledge of retail data & data relationships - Experience working with relational & non-relational database technologies - Very strong troubleshooting skills and technical aptitude - General understanding of networking technologies (VPN, firewall etc) - Innovation and ingenuity - Enjoy collaboration in a team environment - Ability to communicate Fluently in English (written and spoken) - Ability to work efficiently remotely - Ability to Travel to Client site if required Preferred Skills - Experience working directly or indirectly with other Retail functional domains (merchandising, sales audit, eComm etc) - Understanding of modern security technologies, compliance standards & processes - Experience working on Agile teams Aperçu du poste En tant qu'expert en matière de points de vente, vous travaillerez en étroite collaboration avec des commerçants de toutes tailles et complexité ainsi que des collègues interfonctionnels internes et des parties prenantes pour assurer livraison réussie de la solution. Vous conseillerez les commerçants sur les bonnes pratiques, recueillerez et documenter les exigences et configurer, tester et fournir une solution qui ajoute une valeur maximale pour le marchand. Rôle & Responsabilités: - Gérer les attentes des clients et offrir une expérience client exceptionnelle - S'associer aux parties prenantes de l'entreprise pour confirmer la compréhension des moteurs et de la stratégie de l'entreprise - Tirer parti des normes, des modèles et des meilleures pratiques de l'industrie et de l'organisati