Commercial Customer Service Associate

1 week ago

Richmond Hill, Canada The Brick Full time

Is this job for you?: Do you believe in putting the customer first? Do you love to solve problems and create solutions? **WELCOME HOME** The Brick is actively seeking to expand our service team. We need enthusiastic people with a great customer focused attitude The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous commercial division **Responsibilities**: - Coordinate service calls for furniture and appliances - Respond to customer inquiries and offer solutions - Process sales order confirmations for builders and large contracts - Co-ordinate product reservations and deliveries for large contracts - Organizing builder/special project deliveries - Consistently follow up with customers on the progress of customer service related issues - Other duties as assigned periodically Qualifications: - High school diploma or equivalent - Minimum 2 years customer service or sales experience - Excellent telephone manner - Excellent verbal and written communication skills - Strong working knowledge of MS Office programs - Creative problem solving skills - A positive and enthusiastic attitude Why The Brick?: - Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family - Competitive pay - Paid training - Career progression program - Access to free personal development training - Employee discounts & Personal "Paid" days off - Recognition, incentives, prizes and giveaways Be a part of Canada’s largest home furnishings retailer We welcome all abilities to apply. We thank all those who apply; however, only those applicants chosen for an interview will be contacted.

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