Dispatcher, Trucks

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Work setting**:

- Urban area
- Repair and maintenance services
**Tasks**:

- Ensure proper functioning of equipment
- Light cleaning duties
- Maintain work records and logs
- Monitor personnel workloads and locations
- Organize warehouse and work areas
- Perform general office duties
- Provide customer service
- Dispatch personnel according to schedules and work orders
- Follow-up on issues with work orders
- Keep track of shipments
- Operate computer-aided communications and dispatching equipment
- Record mileage, fuel use, repairs and other expenses
- Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment
**Computer and technology knowledge**:

- Dispatch management service software
- Monitoring and tracking software
- Word processing software
- Database software
- Electronic mail
- Electronic scheduler
- Spreadsheet
- Internet
**Service experience**:

- Heating, ventilation and air conditioning (HVAC) system
**Security and safety**:

- Basic security clearance
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
**Health benefits**:

- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Long term benefits**:

- Group insurance benefits
- Registered Retirement Savings Plan (RRSP)
- Tax-Free Savings Account (TFSA)
**Other benefits**:

- Free parking available
- Learning/training paid by employer