Business Systems Technical Analyst

5 days ago

Laval, Canada Laura Canada Full time

**Company Description** Join our team to achieve your full career potential We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.**

**How you will support the team**:

- Work with business stakeholders to gather and document technical requirements.
- Analyze business processes and identify opportunities for automation or process improvements.
- Translate business needs into clear technical specifications for IT teams.
- Collaborate with internal and external teams to design, develop, configure, test and implement business systems solutions.
- Provide guidance on system integration and data management across multiple platforms.
- Assist in testing and validating business systems to ensure they meet requirements.
- Act as a liaison between technical teams and business units, facilitating clear communication.
- Troubleshoot and resolve system issues as they arise.
- Support user training and documentation for new systems or enhancements.
- Participate in multiple phases of projects to ensure specifications are implemented as designed and meet business requirements.

**Qualifications** The people who thrive with us have**:

- 5+ years of experience as a Business Systems Analyst or similar role
- Strong understanding of business processes and how they align with technology solutions
- Proficiency in integrating and implementing business systems, ERP platforms (e.g. Aptos, SAP, Oracle), Product Lifecycle Management (PLM) solutions (e.g. Maple Lake) and Customer Relationship Management (CRM) tools, eCom platforms, Point of Sale (POS), payment, business intelligence and reporting solutions
- Ability to work independently to deliver high-quality documentation in a timely manner across a variety of project engagements
- Experience with database design, SQL, and data modeling
- Knowledge of system integration and APIs
- Excellent problem-solving and analytical skills
- Expert ability to work with both technical and non-technical stakeholders
- Strong communication skills, both written and verbal, and the ability to collaborate with cross-functional teams
- Familiarity with Agile methodology

**Additional Information

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